Berlin City Honda of Portland

I was not planning on buying a car but Bill Waldron made it possible. He was concerned about my safety and made the papework easy. it possible. He was concerned about my safety and made the papework easy. More

We had an outstanding car buying experience at Berlin City. Everyone was friendly and helpful. Our sales person-Chris Cole and Phil Lynch went out of their way to get me out of my current lease and into City. Everyone was friendly and helpful. Our sales person-Chris Cole and Phil Lynch went out of their way to get me out of my current lease and into a new vehicle that works for my family. I highly recommend Berlin City Honda! More

The customer service was superior to any other dealer I have ever gone to and exceeded my expectations in the area of professionalism, friendliness, and customer service, and sales experience. I was so im have ever gone to and exceeded my expectations in the area of professionalism, friendliness, and customer service, and sales experience. I was so impressed with the overall experience and will recommend this dealer to my friends and family. More

I was recommended to go here by a friend who purchased 2 vehicles. His reasons why are excatly mine to. It was a pleasure to work with both employees. They we freindly, caring about my needs, wants and a vehicles. His reasons why are excatly mine to. It was a pleasure to work with both employees. They we freindly, caring about my needs, wants and affordability. The process was very quickand feel the best price was mutually negotiatied. Thre was no hassel, or upsell to buy more then waht really was needed. I would recommend anyone I know to start there and try to find their next vehicle. More

My experience with Berlin City was very impressive. I went in to look at cars with only 4 hours of time available (then leaving the state for a few weeks). Andrew Fossett was very helpful. He answered al went in to look at cars with only 4 hours of time available (then leaving the state for a few weeks). Andrew Fossett was very helpful. He answered all my questions and went out of her way to solve a couple of minor concerns. After a test drive and information on their service department. I was convinced that a Honda was my next car. I have owned two new Subru and two new High Rider trucks over the past 20 years and have never received the attention to detail or friendliness that I received from Andrew. I appreciated that my minor concerns weren't brushed aside and were solved. Thanks Andrew. More

I did a lot of research, looking for a Toyota Matrix, and even though the miles on this car were more than I wanted, it was in great shape, and everything checked out on CarFax and Auto Check. James was very even though the miles on this car were more than I wanted, it was in great shape, and everything checked out on CarFax and Auto Check. James was very helpful in making sure I got this car if I wanted it, even though I had to go to another dealer before making my final decision. Buying a car always costs more than anticipated (fees add up), but James was able to answer my questions regarding the car and if he wasn't sure, he asked someone else. Phil was very good at working the financial end to be sure I could afford the car (strict budget). I appreciate the help I received in making this purchase. More

I had a appointment with Steve G and when I got there he was busy with someone else. He made sure that some one else help me with what I was looking for and Scott C. walk me thur the process. Both very help was busy with someone else. He made sure that some one else help me with what I was looking for and Scott C. walk me thur the process. Both very helpful .The business office was very help also. I do not remeber her Name.. Thnak you More

Berlin City Honda and James Sumislaski made the car buying experience a breeze. By generating contact via email I was able to get all the details taken care of before setting foot into the dealership. buying experience a breeze. By generating contact via email I was able to get all the details taken care of before setting foot into the dealership. At the dealership it only took a few signatures and I was on my way....with a full tank of gas! This is my fifth vehicle purchase and the only dealership that has ever supplied gas. They certainly have made a fan out of me! More

Dave was very helpful from the beginning to end. I couldn't make it to the dealership but pretty much knew which vehicle I wanted. He went over my other options with me and I did end up deciding on t couldn't make it to the dealership but pretty much knew which vehicle I wanted. He went over my other options with me and I did end up deciding on the original vehicle I was calling about. I had a trade-in and we were able to document its condition and get a price via email and phone calls. He went above and beyond getting me the best price he could on my car. With his hard work on the purchase price of the new car and the trade-in price of my old car, we were able to reach my price point. I couldn't have been happier with the customer service Dave provided me with. More

This was my first experience with Berlin City. I went in expecting to check things out, investigate options and pricing, etc, but ended up purchasing a car and driving away. I was very pleased with the way expecting to check things out, investigate options and pricing, etc, but ended up purchasing a car and driving away. I was very pleased with the way the sale was handled by Scott Croteau. He went above and beyond even after the sale was confirmed. He showed me all of the little intricacies of the car, demonstrated their operation, and even went so far as to pair my cellphone. I met with the business manager, Tracy, as well, and found her equally friendly and helpful. It was a great experience and I am very happy with my 2013 Civic. Don Youker More