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Berlin City Honda of Portland

South Portland, ME

3.7
1,365 Reviews
Berlin City Honda in South Portland, ME proudly serves customers throughout Maine including Portland, Saco, Brunswick, Scarborough, and Somersworth with new Honda models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,365 reviews

September 11, 2011

Everyone, from the salesman, to the sales manager, to the business manager, to the car delivery person treated me like I owed the dealership. Every question was answered, every need attended to by Berlin Cit More

by sylviachapman243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin
Sep 12, 2011 -

Berlin City Honda of Portland responded

Excellent!! The Crosstour is an incredible Honda. It’s nice to hear that you felt at ease during your purchase. Less stress is always better. Berlin City thanks you for your business. Michael McPherson Director Customer Relations

September 10, 2011

We were in the market for a new car. After visiting several dealers (of sever different brands) we ended up going back to Berlin City Honda. The salesmen were attentive but not too pushy. We were provi More

by bmclaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Aaron, Keith Schram, Aaron Morse
Sep 12, 2011 -

Berlin City Honda of Portland responded

Getting the information you need in order to make an informed decision is how the staff operates. A great experience buying a car is not tough to provide. We want to locate the right car for the needs you have and not get in the way of your purchase. Buying a car is a big purchase and we are an information source to put it all together. Thanks a bunch for deciding that this was the right place to do business. Enjoy the new Honda. Michael McPherson Director Customer Relations

September 06, 2011

I had a very positive experience and would highly encourage my friends and family to Visit Berlin City! Thank you for such a great experience More

by lordm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Gendron
Sep 06, 2011 -

Berlin City Honda of Portland responded

A big thank you for the feedback on your experience here at Berlin City Honda. Thank you for your business. All the best and enjoy. Michael McPherson Director Customer Relations

August 29, 2011

I contacted Aaron Morse initially by phone from London. We subsequently communicated by email. I was looking for a specific automobile to be delivered by the 1st of Augusut 2011. Although Mr Morse did no More

by marylylf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaton Morse, Aaron Morse
Sep 01, 2011 -

Berlin City Honda of Portland responded

Thanks for letting us here about the service you received from Aaron. The distance (London) did not create a hurdle in working out the finer details of your needs. Aaron is known for always paying attention to the details. Aaron’s customers are always speaking of how easy it was to purchase a vehicle. He concentrates on your needs and removes most of the stress associated with such a large purchase. Thank you. Michael McPherson Director Customer Relations

August 27, 2011

Jesse and Traci are excellent they were very social and answered all my questions easily, while working quickly to provide me with a great financial setup on the vehicle and great warranty I couldn't thank More

by RHarvey121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mulherin and Traci Ann, TraciAnn Moscinski, Jesse Mulherin
Sep 01, 2011 -

Berlin City Honda of Portland responded

Mr. Harvey, Excellent to learn of how you feel about the way you were treated during the purchase of your vehicle. Jesse and TraciAnn are always stretching to provide more for customers. Thank you for your business. All the best. Michael McPherson Director Customer Relations

August 24, 2011

Robin was amazing. My husband and I had visited three other dealers before we pulled into Berlin City at five minutes of 8 p.m., their closing time. However, we found the exact vehicle we were looking fo More

by twojeeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Dolbow , Robin Dolbow
Aug 26, 2011 -

Berlin City Honda of Portland responded

Thank you, Thank you for the kind words. It’s great to hear about your visit. Robin has been in the car business for 20 year and understands that buying car is not only about the price but the treatment you receive during the purchase. Gail also receives numerous comments from customers on how she helped understand the financing. Berlin City Honda truly appreciates your business. Enjoy the comfort of the Fit. Michael McPherson Director Customer Relations

August 20, 2011

I've been a Steve Gendron car sales fan during the past 8 years or so. I can trust Steve plus I enjoy chatting with him whenever I come into the showroom. I know that he will give me the best deal possible More

by Linda Jallad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Gendron and Traci, TraciAnn Moscinski
Aug 23, 2011 -

Berlin City Honda of Portland responded

It’s awesome to hear that you have such trust and respect for Steve. He’s been a fixture here at Berlin City Honda for many years. He’s a friend to his customers. Berlin City is a better place because of Steve. TraciAnn is a true professional and has great knowledge of all of the financial pieces to help with the purchase of a vehicle. Thank you for comments and enjoy your new ride!!! Michael McPherson Director Customer Relations

August 18, 2011

Once again excellent service! Easy to set up a service appointment. Fast, friendly, knowledgeable advisors. Excellent communications and my vehicle was ready when promised. What more could a person ask fo More

by JEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lamore, Jeff Lamore
Aug 18, 2011 -

Berlin City Honda of Portland responded

Great service is what you’ll get from Berlin City. Thank you for letting us know how you feel about doing business with the Berlin City Service Department, specifically Jeff. All the best! Michael McPherson Director Customer Relations

August 14, 2011

I have always had an excellent experience with the service department at Berlin City Honda in So. Portland, ME. It is one of the reasons that I continue to lease my Hondas from Berlin City. Often the More

by Donna MRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Lamore
Aug 15, 2011 -

Berlin City Honda of Portland responded

We really love hearing from our customers about their experience. Berlin City is always striving to be better. Comments from Berlin City customers are so valuable. Our service staff stands tall. Michael McPherson Director Customer Relations

August 14, 2011

Norm LeBlanc was incredibly helpful in finding a car i liked and could afford. He worked with his supervisor in finding a car that we could make work for both me and the Berlin City Honda team. He explain More

by kidcross90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm LeBlanc
Aug 15, 2011 -

Berlin City Honda of Portland responded

Yahoo!! Nice to have a new car and receive great customer service too. We love hearing from our customers, so thank you for the feedback. Norm LeBlanc is awesome. Great to learn of your experience. Michael McPherson Director Customer Relations

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