Berlin City Honda of Portland

I have purchased a car from Keith before, and had a great experience. I had been thinking of upgrading to a newer model C-RV, and was happy to hear that he was available to work with me again. We had a gre experience. I had been thinking of upgrading to a newer model C-RV, and was happy to hear that he was available to work with me again. We had a great test drive - I liked the feel of the newer car. Keith broke down all of the improvements that had been made since the 2005 C-RV edition. These things always take a long time - I hadn't planned on driving off the lot in a new car this afternoon, but everyone moved with a sense of urgency to make things go as quickly and smoothly as possible. I was offered refreshments several times throughout the process, and felt comfortable with how things were going. While my trade in value didn't match up with the letter that I received in the mail last week, it was fair based on Kelly Blue Book information that I had ahead of time. There's also not much room to negotiate on the new C-RV pricing, due to demand. That said, my assumptions going in involved a higher trade-in, lower purchase price (slightly), but a much higher interest rate. The 0.9% financing sealed the deal - I would have come up with the same monthly payment, but in a completely different way. TraciAnn was great as well. She made it very easy to understand what each paperwork item was about, and moved things along very well. I had a sense that she pays great attention to detail, and takes accuracy very seriously. She is very easy to talk to. I've been very happy with my Honda cars, and will continue to go to Berlin City Honda in the future. More

I was undecided between purchasing a Jeep Grand Cherokee and the Honda Pilot Touring. I was dealing with Norm LeBlanc at Berlin City and he finalized my decision. I was very comfortable with him and felt th and the Honda Pilot Touring. I was dealing with Norm LeBlanc at Berlin City and he finalized my decision. I was very comfortable with him and felt that I could trust him. The whole agency gave me a warm fuzzy feeling. I know that if I need them in the future, they will be there for me. Pat Bonneau 221 E Grand, unit 4E OOB, ME 04064 (207) 934-0791 More

You won't find a better service department for repairs or service on your vehicle. Very easy reservations on the phone or online make it very convenient. Free shuttle service or amenities in their waiting service on your vehicle. Very easy reservations on the phone or online make it very convenient. Free shuttle service or amenities in their waiting area. There was an unexpected problem when I went in for a state inspection. They had the part the next day and finished the job on my schedule. Highest recommendation. More

Ron, Mike & Gayle all exceeded my expectations. They were friendly, considerate, accommodating and fun to work with. They were thorough and went out of their way to make sure I was confident & comfortab were friendly, considerate, accommodating and fun to work with. They were thorough and went out of their way to make sure I was confident & comfortable in my decision. All of my questions were answered. My purchase was expedited yet no steps were skipped. I got exactly what I wanted and at a great price. My trade in was valued incredibly well. All around this was the best car purchase experience I've ever had. I will be back! THANK YOU!!!! More

Quick easy service jeff was very professinal Always take Quick easy service jeff was very professinal Always take great care of my Honda It's great they know what I've done before for service And they o Quick easy service jeff was very professinal Always take great care of my Honda It's great they know what I've done before for service And they offer to set appr. For next time I love knowing they know my car as well as I do I would not go any where else More

I had the extreme pleasure of working with Scott Croteau, an honest and genuine person who I had the pleasure of working with. TraciAnn is a warm and courteous individual who was extremely helpful with fina an honest and genuine person who I had the pleasure of working with. TraciAnn is a warm and courteous individual who was extremely helpful with financing my vehicle. Overall my experience was outstanding! I will be a returning customer for years to come and will do my best to refer my friends/colleagues. More

Joe went out of his way to show us the vehicle we had seen advertised on line. While on our initial visit, the keys were not available, Joe let us test drive a new model. On our return visit, the keys seen advertised on line. While on our initial visit, the keys were not available, Joe let us test drive a new model. On our return visit, the keys were available and we were able to close the deal that day on the used car we wanted. While the car was being prepped other staff members at the dealership engaged us in conversation making the time go more quickly, even though we were not their clients. This was a very friendly dealership to do business with. More

Scott was very knowledgable about everything about the Honda CRV. He was very patient and understanding. He had the answers to everything we asked. He gave us a great deal and a good deal on our trade. My Honda CRV. He was very patient and understanding. He had the answers to everything we asked. He gave us a great deal and a good deal on our trade. My wife and I were completely satisfied with the entire experience. You can bet I will tell anyone asking about buying a car I would recomed Berlin City Honda and Scott. Thanks R/ Richard Leblanc More

I had stopped at two other dealerships and knew exactly what I didn't want. I sat down with Aaron and told him exactly what I needed. In about en minutes he had the perfect car for me. I drove away an hour what I didn't want. I sat down with Aaron and told him exactly what I needed. In about en minutes he had the perfect car for me. I drove away an hour later. It was painless and great. I would recommend the dealership and the salesman anytime. I aleady have. More

I had a very odd experience with this dealership. I say odd because I am accustomed to dealing with car dealerships who tell you whatever you want to hear, or flat out lie to you to make the sale. This was odd because I am accustomed to dealing with car dealerships who tell you whatever you want to hear, or flat out lie to you to make the sale. This was not the case at Berlin City. I was treated with respect. Everyone was very friendly. Steve Gendron is a down to earth guy who I immediately liked and quickly realized was trustworthy and straightforward. The deal they offered was perfect. It fit my budget even with my difficult credit history. Traci Ann worked very hard to find financing that worked for me. I appreciate their efforts and excellent customer service. I will make Berlin City my go to dealership for my needs in the future and will definitely recommend them to others. More