Berlin City Honda of Portland

I had initially started searching locally for a specific car in three color options. My local dealer said he would try to locate one but for whatever reason could not get one in. He tried to get me to buy car in three color options. My local dealer said he would try to locate one but for whatever reason could not get one in. He tried to get me to buy the one on his lot, which I told him from the start that I did not like. However, I was willing to consider it if he would make a better offer. He may as well have said take the deal or leave it because that is exactly how it felt! I was very discouraged and decided to search online at Berlin City in Maine. I sent an inquiry and was contacted shortly there after by email and then a phone call. I must admit that since I live in NY I was apprehensive about buying a car without actually going to the dealership and seeing the car. However, after speaking with Mike Moran I started to feel much more comfortable. Mike was very upbeat and personable. He listened to what it was I was looking for and explained the incentives and financing being offered. The initial offer on my trade was lower than what the local dealer was offering and after talking with Mike he was able to beat their offer. Mike seemed to sincerely want to assist me with my purchase rather than just sell me a car. We exchanged several emails and had several phone conversations throughout this process. I am very happy with my new car and the way Mike assisted me. I feel that I should also mention the positive and pleasant attitude of Tracy throughout the financing process. We finalized everything on a Tuesday and my car was delivered the following afternoon. The driver was very considerate and friendly as we signed all of the paperwork. We are just waiting for the paperwork to arrive in the mail. Overall it was a very positive experience and I would recommend this dealer to others as well as return myself in the future. Thank you!! More

Michael Moran was extremely helpful in the purchase of my vehicle. I am from out-of-state and he responded very quickly to my request for information about the vehicle I purchased. He was able to answer al vehicle. I am from out-of-state and he responded very quickly to my request for information about the vehicle I purchased. He was able to answer all my questions and make me feel confident about going to another state to purchase my vehicle. All of the staff I encountered were pleasant, helpful, and accomodating. Michael Moran followed up several days after my purchase to make sure I was satisfied and offered future assistance. I am very happy overall with my experience and highly recommend Berlin City Honda. More

I was looking for a new car and submitted a lot of on-line inquiries and got a lot of responses. However, after following up with the various dealers I contacted, I found that many of them did not ho on-line inquiries and got a lot of responses. However, after following up with the various dealers I contacted, I found that many of them did not honor the deal that was originally offered via email or there were strings attached which made the advertised price not as appealing. However, I am happy to say that that was not the case with Mike Moran at Berlin City. We exchanged a bunch of emails and had numerous calls and he gave me his best price over the phone and, when I finally got the chance to go into the dealership, the price I paid (it was a lease actually) was exactly the price Mike quoted me over the phone. No B.S., no bait and switch, no upsell attempts. Just simple, honest and straight forward. It was a welcome change from past car buying experiences. And, in case you are wondering, the price I paid was signifcantly better than other quotes I received. Thanks Mike and Berlin City. I have already recommended them to a friend. More

Norm was welcoming but seemed timid. He was quiet and seemed nervous about what he was doing. However, he did get me the deal that I wanted so he does good when he needs too! He seemed to have put in a l seemed nervous about what he was doing. However, he did get me the deal that I wanted so he does good when he needs too! He seemed to have put in a lot of effort to get to the price that I desired which was nice to see! More

Coming from 2 hours away, most of my research and negotiation was done via email and phone. The Berlin City team was exceptional in every way - customer service, responsiveness, everything. I drove negotiation was done via email and phone. The Berlin City team was exceptional in every way - customer service, responsiveness, everything. I drove down to pick up the car and the paperwork was all ready for me, they really made me feel well taken care of! More

With the rising prices of gas, I have been in search for a more economical SUV with 4 wheel drive. From the moment I drove into the Berlin City Honda lot of South Portland and sat in my 08 Tea Green CRV EX a more economical SUV with 4 wheel drive. From the moment I drove into the Berlin City Honda lot of South Portland and sat in my 08 Tea Green CRV EX with Keith Schram, I knew this was the car for me! Keith was one of the best salesmen I have had the pleasure working with. His knowledge of the car, and his calm demeanor set a wonder tone and a great experience. All the associates that my husband and I worked with were professional and patient and worked hard to make the deal possible. I would highly recommend a friend to purchase their next car with Keith Schram and his co-workers at Berlin City of Portland ME! More

Steve Gendron was great to deal with. We'd used him the past and came back because of him. Unfortunately, they were not very aggressive with their pricing. Steve worked to match the new car price but the past and came back because of him. Unfortunately, they were not very aggressive with their pricing. Steve worked to match the new car price but they continually lowballed our trade-in. I understand that trade-ins are very subjective and based on particular need. I would be happy to go back to Steve again. More

By far the best experience I have ever had buying a vehicle.The touch of class with the big red ribbon on my car when I came into pick it up made me smile.The staff worked together to make my buying ex vehicle.The touch of class with the big red ribbon on my car when I came into pick it up made me smile.The staff worked together to make my buying experience saemless and very gratifying.If you are in the market for a vehicle and you want a fair price with over the top service go to Berlincity Honda.You will not be diappointed.I have refered numerous friends and family and they all feel the same way.Berlin city Honda of portland lives up to their motto of over the top care by down to earth people! More

My experience was great at this dealership. My friends and family have purchased numerous cars through the years from Adil. Adil has always taken the time to make sure the transaction got completed in a t and family have purchased numerous cars through the years from Adil. Adil has always taken the time to make sure the transaction got completed in a timely manner. In my opinion Adil takes the black eye out of the auto industry. His knowledge and integrity is impecable. I would recccomend Adil at any time to anyone. Adil thank you so much. As always you act professional and courteous. I am looking forward to doing business with you in the future. Thanks, Rick Thurman More

thank you so much for your wonderful customer service, i am very pleased with my purchase and will definitely refer other people to your dealership =) i also loved that your employees are so happy with thei am very pleased with my purchase and will definitely refer other people to your dealership =) i also loved that your employees are so happy with their jobs and they raved about the company... that is always nice to hear!! thanks again, lauren dilallo More