Back

Berlin City Honda of Portland

South Portland, ME

3.7
1,365 Reviews
Berlin City Honda in South Portland, ME proudly serves customers throughout Maine including Portland, Saco, Brunswick, Scarborough, and Somersworth with new Honda models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
Contact Dealership

255 Maine Mall Road

South Portland, ME

04106

Directions

By Type

Showing 1,365 reviews

August 24, 2010

When I came to Berlin City on August 17, 2010, I didn't know for sure if I was going to buy a new car; I thought I might have been able to squeeze out a few thousand more miles out of my '98 Honda Civic be More

by jcoffin368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Gendron, Edward Giroux
August 21, 2010

I am a single mother to a 9 month old baby, I have always driven a Honda and loved them. With the winter nearing I decided that I wanted soemthing safer, and better in the snow then my '06 Accord SE. I had s More

by mmanning2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Meyer, Chad Gnirk
Aug 25, 2010 -

Berlin City Honda of Portland responded

Thanks for the update on how your shopping experience was here at Berlin City. It’s really nice to hear back from customers. The car buying process doesn’t have to be a battle. If there’s more we can do for you don’t hesitate to get back to us. All the best with your Honda Pilot. Michael McPherson Director Customers Relations

August 19, 2010

I was pleasantly surprised at what a "painless" experience it was purchasing my 08 Honda Element at Berlin City. I had done my research online and knew what I wanted and fair price etc. i had ques More

by JZmama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman LeBlanc
Aug 19, 2010 -

Berlin City Honda of Portland responded

Excellent!!! Norman LeBlanc is the best. The shopping experience is sooo important. It’s great to hear that your visit was so pleasant. Congratulations on your purchase, we appreciate the trust and for allowing Berlin City to be your auto dealer. Don’t hesitate to keep in touch. Michael McPherson Director Customer Relations

Aug 25, 2010 -

Berlin City Honda of Portland responded

Thanks for the comments about Norm and your experience while purchasing your vehicle. We really look forward to hearing back from those that decide to do business with Berlin City. Car buying can be easy and fun. If you have questions don’t hesitate to let us know how we can help. Happy motoring. Michael McPherson Director Customers Relations

August 05, 2010

I had a very pleasant experience purchasing my vehicle. Jason was very knowledgeable and friendly. He went out of his way to make sure my vehicle was clean and ready, he had some of the scratches buffed o More

by edlegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pilsbury
Aug 10, 2010 -

Berlin City Honda of Portland responded

THANK YOU!!! The people at Berlin City take great pride in the profession they have chosen, true dedication to meeting the needs of the customer. We want you to purchase a car from us. Right! So you should get nothing short of excellent service. We want that 2nd car to also be a car from Berlin City Honda too. You should only receive top service. Enjoy your new vehicle. Michael McPherson Director Customer Relations

July 11, 2010

I have nothing but terrific things to say about Berlin City Honda in South Portland, ME. When I mentioned to my boss that I was thinking about buying a newer, more efficient car to commute to my new apart More

by corruss76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lechner
April 21, 2010

We would both like to thank the Lord and all of you so much for your help with the process of buying a new Honda for the first time. Purchased 4-20-10 Praise His name from whom all blessing flow and for t More

by Sharon Burnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Hatch, Rob Finley, and Damien Seig
Apr 22, 2010 -

Berlin City Honda of Portland responded

WOW! Your kind words are greatly appreciated. I know that our TEAM puts their all into what they do and to have a customer validate the hard work they do is tremendous. THANK YOU for taking the time to let us know how we are doing. Thank you for your business. “Over The Top Care. By Down To Earth People.” Michael McPherson / Director Customer Relations

Jul 12, 2010 -

Berlin City Honda of Portland responded

Thank you for posting these great comments. Matt works very hard to ensure that each customer receives exceptional attention. The purchase of a vehicle can be exciting and stressful and by getting all of the necessary information helps in the decision. The weeks ahead will confirm the wise choice you made. Thank you for your purchase here at Berlin City. “Over The Top Care. By Down To Earth People.” Michael McPherson / Director Customer Relations

Aug 10, 2010 -

Berlin City Honda of Portland responded

WOW!!! Thanks for the great feedback. We are not surprised in the manner in which you were treated. It’s the way we run our business. Our customers tell us how much it matters who they choice to do business with. If there’s more info you may need, don’t hesitate to reach out to us. Thanks for letting us be your automotive dealer. Michael McPherson Director Customer Relations

March 23, 2010

The salesperson that we dealt initially sold a 2010 Honda CR-V EX-L to my son. I found Joe to be very familiar with his product and presented it extremely well. During our time with him he was very friendly, More

by annocnlvr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Donahue
Mar 23, 2010 -

Berlin City Honda of Portland responded

Please know how much we appreciate it when someone decides that Berlin City is the right place to do business. It’s a major financial decision that we don’t take lightly. Our employees, Joe Donahue, are part of the success story we have written here. It’s about placing customer satisfaction in the hands of superior people and Joe is one of those special people that make the car buying experience less stressful. Enjoy your new CRV and if we can help answer questions in the future don’t hesitate to let us know how we can help. Thank you your business. “Over The Top Care. By Down To Earth People.” Michael McPherson / Director Customer Relations

December 04, 2009

This is the second Honda I have bought at Berlin City and I have recommended the place to many friends who are out looking for a new car. They always have given me more than a fair trade value on my cars an More

by mroy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Thibedeau
December 01, 2009

I gave Berlin City 2 opportunities to sell me a CR-V. Once in late September and again more recently in late November. Each time, I have walked away disgusted. In my initial experience, I arrived at More

by cillygurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mel
November 23, 2009

From the fist moment I waked in I recieved a friendly smile introduction and hand shake from Scott. From there he sat down and went over the options available. I looked at a civic, and then the accord in More

by timothyjkeister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Croteau
Nov 23, 2009 -

Berlin City Honda of Portland responded

Mr. Keister, Great to hear of the awesome experience you had here at Berlin City Honda. We take great pride in the customer service we offer. It’s easy to say you offer good customer service, which most companies do, however it’s the challenge of delivering what you promise. It’s in the delivery promise of superior service that sets us apart from our peers. Berlin City certainly appreciates the opportunity to earn your valuable business. Thank you and enjoy this upcoming holiday season. Michael McPherson – Director Customer Relations

...
133
...