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Berlin City Honda of Portland
South Portland, ME
1,364 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,364 reviews
February 03, 2020
Everything went perfectly Ryan York took care of two of our two family vehicles expeditiously on a single day last week and provided exceptional service---from setting up the a Ryan York took care of two of our two family vehicles expeditiously on a single day last week and provided exceptional service---from setting up the appointment through completion of service. I have corresponded with Mr. York on a number of service visits over the last several years and he has always been very professional and exceptional to work with. More
by rak
Employees Worked With
Ryan York
February 03, 2020
Great service listened to everything I needed or wanted in a vehicle and was able to find the right fit for the right price. Joe was very helpful and went to battle for us to be able to get what we wanted. in a vehicle and was able to find the right fit for the right price. Joe was very helpful and went to battle for us to be able to get what we wanted. More
by Mel
Employees Worked With
Joe Thibodeau
February 02, 2020
In and out as scheduled. The service was set up and provided with politeness and efficiency. The waiting area is pleasant, although the TV volume could have been lower. Enough The service was set up and provided with politeness and efficiency. The waiting area is pleasant, although the TV volume could have been lower. Enough said. More
by sandys615
Employees Worked With
Service Advisor: Eric Surawski
February 02, 2020
It was the sevice I've come to expect from Berlin City. We have always been satisfied with the service received here. It's what has kept us coming back year after year. The one down side of this visit is We have always been satisfied with the service received here. It's what has kept us coming back year after year. The one down side of this visit is we learned that Ryan York our long time service advisor is leaving the dealership. They're losing a valuable asset. More
by JEF
Employees Worked With
Ryan York
February 01, 2020
Excellent service When I arrived at the dealership for my 5,00 miles check up, oil change, and rotate my tires I was greeted with a smile from Service Advisor, Dillon When I arrived at the dealership for my 5,00 miles check up, oil change, and rotate my tires I was greeted with a smile from Service Advisor, Dillon Ballweber. I feel like part of the family with Berlin City Honda of Portland. I know I can trust their knowledge and experience when it comes to the dealership. I highly recommend Berlin City Honda of Portland. More
by Maddyt
Employees Worked With
Dillon Ballweber
January 30, 2020
Great experience. I truly live the express !!Building is Great experience. I truly live the express !! Building is beautiful clean Staff very professional and kind. I was well informed of the status of m Great experience. I truly live the express !! Building is beautiful clean Staff very professional and kind. I was well informed of the status of my car More
by Bkeroack
Employees Worked With
Don’t remember but all were great
January 29, 2020
Excellent Service Prompt, courteous and super efficient - a pleasure to lease through this dealership. I am on my second lease and expect I will lease again through th Prompt, courteous and super efficient - a pleasure to lease through this dealership. I am on my second lease and expect I will lease again through this dealership again in the future. More
by Carrie B
Employees Worked With
sorry - cannot remember
January 26, 2020
Easy buying process. Great customer service! Car had no floor mats was given free upgraded all season floor mats. Everyone was very helpful; 3rd time purchasing a vehicle here and will be in the future. floor mats was given free upgraded all season floor mats. Everyone was very helpful; 3rd time purchasing a vehicle here and will be in the future. More
by Ichiwawame
Employees Worked With
David Cyr
January 25, 2020
excellent service I dropped off my car for service and got promptly taken to work which was a huge stress reliever. thank you for the outstanding service. I got a ride I dropped off my car for service and got promptly taken to work which was a huge stress reliever. thank you for the outstanding service. I got a ride back to pick up my car which was above and beyond for the driver to do. Thank you very much, this was truly a very helpful and kind act. Wonderful staff. Thank you More
by Peggy Y
Employees Worked With
Eric, the service manager and the "youngest" driver.who was exceptional (sorry I didn't catch the name)
January 20, 2020
Jessica is very pleasant to work with. Service was done within a reasonable time. Waiting area clean & bright with tv & plenty of seating. Pleasant experience. within a reasonable time. Waiting area clean & bright with tv & plenty of seating. Pleasant experience. More
by emurphy
Employees Worked With
Jessica Curtis
