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Berlin City Honda of Portland

South Portland, ME

3.7
1,365 Reviews
Berlin City Honda in South Portland, ME proudly serves customers throughout Maine including Portland, Saco, Brunswick, Scarborough, and Somersworth with new Honda models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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255 Maine Mall Road

South Portland, ME

04106

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Showing 1,365 reviews

July 18, 2020

Berlin City Honda of Portland provides great service. All service agents go above and beyond to answer the customer questions regardless of how busy they are. I highly recommend Berlin City Honda of Po More

by svbk
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the great review and the five stars! We really appreciate your business!

July 16, 2020

Safety Inspection was completed on a timely basis of 35 minutes. I am very satisfied with the service and recommend this dealership to others who want a Honda. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the five stars and the recommendations!

July 15, 2020

Eric in service dept. was courteous, efficient, and very helpful in helping me understand how the auto was being evaluated and serviced.dept. Was very busy More

by Sherriduprey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service dept
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the 5 stars!

July 09, 2020

AC not working Terrific experience. The AC was not working in my car and I was hoping it would be a quick fix. Not so. I had to be at work that afternoon so the d More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric - service writer
Feb 22, 2022 -

Berlin City Honda of Portland responded

Great to hear this! Thank you for sharing your positve experience with us!

July 09, 2020

Extremely happy customer! We are extremely happy with the care and personnel service received at Berlin City Honda, S. Portland, ME. Our salesman, Steve Gendron, was exceptiona More

by mgreenier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica, in Service and Mark in Finance.
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for giving us five stars and for sharing your positive experience with us! We appreciate your business!

July 08, 2020

Working with Steve at berlin city was great, he was not pushy at all and it was a great experience. The environment was nice and relaxing and didn’t feel rushed into anything. Highly recommend buying from More

by richem25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Feb 22, 2022 -

Berlin City Honda of Portland responded

Steve is great! Thank you for the 5 stars! Have a wonderful day!

July 08, 2020

seamless, professional and courteous I have been a customer to this dealership when I purchased my first Honda Accord in 1977. We have owned multiple Honda's since and continue to mainta More

by dkurz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Berlin City Honda of Portland responded

We really appreciate the five star rating! Thank you for your business!

July 03, 2020

fairly quick and easy Megan was very responsive via email and attentive when we arrived. We had our deal hammered out so after a fairly short (only 2 trips out back) extend More

by harold.coombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Cogswell
Feb 22, 2022 -

Berlin City Honda of Portland responded

Great to hear Thanks for the 5 stars! Enjoy your new Ridgeline!

July 02, 2020

Always treated professionally and courteously by the staff. Excellent service! Our service rep is wonderful and has consistently provided excellent service to us. She makes our visits easy to deal wi More

by JimG
Recommend Dealer
Yes
Employees Worked With
Jessica Curit-Ramos
Feb 22, 2022 -

Berlin City Honda of Portland responded

Thank you for the 5 star rating! We appreciate your business!

July 02, 2020

Things were done quickly but techs forgot to turn off the warnings for service, leading me to (mistakenly) contact another garage to turn them off. More

by kathleen
Recommend Dealer
Yes
Employees Worked With
Ryan York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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