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Berlin City Honda of Portland - Service Center

South Portland, ME

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793 Reviews

793 Reviews of Berlin City Honda of Portland - Service Center

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September 24, 2019

Excellent work! Very friendly and timely with service being completed. I also appreciate how there was a children's section where my daughter could play until the ca More

by LynnKabche1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
September 24, 2019

Special Order/Special Treatment Subsequent to a recall issue, our Honda CRV required a special order part. The part arrived in a few days. Service Advisor, Jessica Curit-Ramos coord More

by the postman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Curit-Ramos
September 24, 2019

Great service! I had a problem,suddenly SWhad to jump start my car every time so I drove in and talked to Mike Hoyle and felt I got great service! It is reassuring t More

by Susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hoyle
September 23, 2019

Excellent Customer Experience The person on the phone who took my initial call listened to what I needed, and routed my call to the service writer at the Dealership. That person (w More

by bobcharest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
September 22, 2019

routine maintenance Everyone was super friendly and explained all my options clearly. They explained all the price options and when the work should be done. Also gave me More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale?
September 21, 2019

Honda service I had my car serviced at Berlin City Honda at Portland. Because it took longer than expected they gave me a loaner which I appreciate greatly. It was More

by Peggy Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric S
September 15, 2019

Painless experience and free State inspection I've never purchased a vehicle from Berlin City, but I service both of my vehicles at Berlin City (2016 Honda Accord and 2015 Acura TLX). Thus far More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Surawski
September 14, 2019

Scheduled service call Appointment was on time, procedure was efficient and friendly. Service was quick, feedback on potential other service was given. Waiting room was clea More

by Black beauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember. There was a greeter and the service manager.
September 14, 2019

OIL change and tire rotation Great service - service rep explained service carefully, told me approx time to wait and i waited in lounge with TV , cold Water & coffee and fruits a More

by John L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
September 13, 2019

Inspection sticker My appointment was for 3:15. I left the dealership at 4:30. I expected to leave much sooner. Eric told me they need more guys that can do inspect More

by Sc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric - very professional.
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