Berlin City Honda of Portland - Service Center

Very easy visit The Service team finished my recall repair in slightly under their estimate of 2 1/2 hours. And I was very pleasantly surprised at the waiting area i The Service team finished my recall repair in slightly under their estimate of 2 1/2 hours. And I was very pleasantly surprised at the waiting area in the dealership, which was a big improvement since the last time I had been here. Very comfortable. All staff were very pleasant, and the facility was great. More

Fantastic experience Very smooth and quick service, I do like friendliness of staff, from appointment schedule, receptionist, garage, wait area, I would like to give A+ fo Very smooth and quick service, I do like friendliness of staff, from appointment schedule, receptionist, garage, wait area, I would like to give A+ for everything! More

Berlin Honda comes thru again Berlin Honda and my Service Advisor Dillon Ballweber have worked on two major problem for my 2015 Certified Pre-Owned CRV that I purchased in the Summ Berlin Honda and my Service Advisor Dillon Ballweber have worked on two major problem for my 2015 Certified Pre-Owned CRV that I purchased in the Summer of 2018, this is my first Honda and I feel I made a good choice. More

Love Berlin City Honda of Portland My first service was comfortable and easy. Ryan was great to work with - knowledgeable and friendly. I took advantage of the free shuttle service. The My first service was comfortable and easy. Ryan was great to work with - knowledgeable and friendly. I took advantage of the free shuttle service. The driver was very pleasant and efficient. Berlin City Honda was not only great when I purchased my Pilot but have continued to be easy to work with. So pleased!! More

Great Team I love that I can schedule routine service online and am able to get an appointment on a Saturday at a reasonable time. The check-in staff is always I love that I can schedule routine service online and am able to get an appointment on a Saturday at a reasonable time. The check-in staff is always pleasant and efficient. The waiting area offers free snacks and hot coffee or cold bottled water. It was a busy day but my wait was not too terribly long. I always bring a book and I even had time to check out the new models for 2019. More

Great service, helpful and friendly staff Brought my 2005 Honda Pilot in for routine service. I was welcome by friendly staff and immediately work was started. I feel I was given fair and exce Brought my 2005 Honda Pilot in for routine service. I was welcome by friendly staff and immediately work was started. I feel I was given fair and excellent advice as to service that needed to be performed. More

Efficient. Pleasant. Airbag recall so had to make the trip to the dealership. Very well organize. Able to take shuttle to work for a meeting and my shuttle driver was ex Airbag recall so had to make the trip to the dealership. Very well organize. Able to take shuttle to work for a meeting and my shuttle driver was excellent. Thanks Stanley. Ryan was friendly and had great communication. All around good experience. More

Quick and friendly service One reason I purchased my new 2017 Honda Pilot was because of the service I have received on my 2010 Civic and 2005 Pilot. And, I have never been disa One reason I purchased my new 2017 Honda Pilot was because of the service I have received on my 2010 Civic and 2005 Pilot. And, I have never been disappointed in the least. I am always greeted in a friendly and helpful way. In my recent visit, the work was done on my car in less time than I had predicted. Eric is always very helpful, and gives me a fair assessment and estimate of what is needed when I arrive. With my heading to Florida next week, Eric made sure everything was perfect for my long drive. I am always treated like I am his only customer. It is always a pleasure to work with Berlin City Honda. Scott Croteau has sold me 2 of my 3 Honda's, and he always asks how things are going for me when he sees me at the dealership. I recommend Berlin City Honda to everyone I know who is looking to buy a car. Both for your sales and your service. More

Fast and efficient Drove in without an appointment for my car and you were done almost an hour before the estimated time. Thanks for making my service visits so fast and Drove in without an appointment for my car and you were done almost an hour before the estimated time. Thanks for making my service visits so fast and convenient. More

Service I recently moved quite a distance away but I still put the effort in to come to Berlin City where the staff and atmosphere always makes me feel like h I recently moved quite a distance away but I still put the effort in to come to Berlin City where the staff and atmosphere always makes me feel like home. More