Berlin City Honda of Portland - Service Center

Snow tire replacements and front end alignment. Got in and out quickly. Ryan and his technician got the work done quickly. My car rides so much quieter now with the new tires and the alignment. Got in and out quickly. Ryan and his technician got the work done quickly. My car rides so much quieter now with the new tires and the alignment. More

Maintenance Service Visit First oil change/maintenance visit since purchasing vehicle in June. Everything went great, and you also fixed a recall that was just discovered, so First oil change/maintenance visit since purchasing vehicle in June. Everything went great, and you also fixed a recall that was just discovered, so thanks! More

Great service Service personnel are friendly and engaging. We had an issue just after we left. We turned around and Ryan went immediately to get one of the mechan Service personnel are friendly and engaging. We had an issue just after we left. We turned around and Ryan went immediately to get one of the mechanics. It was a quick fix, no hassle and we were back on the road in minutes. I trust them completely. More

Service - great My appointment 9for a Honda recall) was handled efficiently, and Jessica gave me a thorough update on what was done to the CRV while in the shop. My appointment 9for a Honda recall) was handled efficiently, and Jessica gave me a thorough update on what was done to the CRV while in the shop. More

Appt time was met and everyone was very polite I love my Honda and have always used Berlin City as my dealership. Everyone was friendly and I appreciated that my appt time was on target, as well as I love my Honda and have always used Berlin City as my dealership. Everyone was friendly and I appreciated that my appt time was on target, as well as the estimated time of completion . I was in for service for a recall and it was completed so that I could again have confidence with my Honda. More

Accommodating I was due for an oil change and had a service coupon available for significant savings to have this work performed. I required the work to be done at I was due for an oil change and had a service coupon available for significant savings to have this work performed. I required the work to be done at a very "short notice". I called Service Advisor, Bobby Ramos and my request was fulfilled promptly, efficiently and with a smile. Bobby has taken care of our CRV's over the past 3 plus years and continues to do so in a professional and pleasant manner. He is an asset to the Berlin City Dealership without question. More

Problem resolved My Service Advisor Dillon worked diligently to see that the vibration issue occurring in my 2015 CRV was resolved to my satisfaction. He also put me My Service Advisor Dillon worked diligently to see that the vibration issue occurring in my 2015 CRV was resolved to my satisfaction. He also put me in contact with Catherine the Honda customer service representative who arranged for Honda to cover the entire cost of the repair, I came away a satisfied customer pleased to have purchased my Honda Certified Pre-Owned vehicle from Berlin Honda of South Portland, ME More

Bobby was fantastic Bobby my advisor went over everything I needed and was very pleasant.my car was done when I asked and Bobby went over everything that was done and tho Bobby my advisor went over everything I needed and was very pleasant.my car was done when I asked and Bobby went over everything that was done and thourghly explained what the service dept did. Lucky to have him work for Berlin city ! More

Best Ever Polite, efficient, friendly, professional. Can't beat it. Setting up appointment easy. Coming in and getting into service area easy. Shuttle servi Polite, efficient, friendly, professional. Can't beat it. Setting up appointment easy. Coming in and getting into service area easy. Shuttle service to house and back fantastic. More

staff were all very friendly and efficient - but I came in for an advertised FULL SYNTHETIC oil change. The work order (R/O 126064406/1) states Full Synthetic oil change but the line item for the I came in for an advertised FULL SYNTHETIC oil change. The work order (R/O 126064406/1) states Full Synthetic oil change but the line item for the oil says: Mobil SYN BLEND So did I get a synthetic blend or did I get full synthetic ?? I called the dealership today and the call went to voicemail for Bobby Ramsay? and I left a message and my number - no call back received. More