Berlin City Honda of Portland - Service Center
South Portland, ME

793 Reviews of Berlin City Honda of Portland - Service Center
Simple oil change and noise from rear. They gave me estimate of work up front and kept me advised of progress. They were having computer issues that day and the service agent called me late They gave me estimate of work up front and kept me advised of progress. They were having computer issues that day and the service agent called me later in the day and advised they had over charged me. How many dealerships would have done that? I went from not happy with the price to being happy. More
Service Took care of my problem pretty fast. I called late in the afternoon, made an appointment for next morning. Was there early and they took my vehicle ri Took care of my problem pretty fast. I called late in the afternoon, made an appointment for next morning. Was there early and they took my vehicle right off. Found the problem and I was back on the road a little after two. More
Super Visit Service Reception was friendly, efficient and helpful. It took just the amount of time they had predicted. They even graciously washed my vehicle af Service Reception was friendly, efficient and helpful. It took just the amount of time they had predicted. They even graciously washed my vehicle after the service. More
Excellent Very helpful and courteous. Friendly disposition and good knowledge in diagnosing the problem and explaining what is needed to fix it. Service is don Very helpful and courteous. Friendly disposition and good knowledge in diagnosing the problem and explaining what is needed to fix it. Service is done in timely manner. More
Efficiency Making the appointment was easy. Dropping the car off and utilizing the shuttle service was easy. Prepaid maintenance is easy. Listening to all the vo Making the appointment was easy. Dropping the car off and utilizing the shuttle service was easy. Prepaid maintenance is easy. Listening to all the vote me in the backseat of the shuttle, not so easy. Shuttle driver didn’t know standing job. More
oil change Excellent service from Eric. Very knowledgeable and helpful. Needed an oil change and tire alignment and had everything taken care of quickly and effi Excellent service from Eric. Very knowledgeable and helpful. Needed an oil change and tire alignment and had everything taken care of quickly and efficiently. Eric was great to work with. More
Love the people that work there I always get questioned as to why I go to my dealer as my mechanic. But honestly, you guys are fast and convenient. The last month my axle broke, need I always get questioned as to why I go to my dealer as my mechanic. But honestly, you guys are fast and convenient. The last month my axle broke, needed an inspection and oil change. Both times I had Eric Surawski, I believe is his name. He is amazing and treats me like a person and not just a customer. It was raining the other day and I had my son who was sleeping, he brought my car back inside so I wouldn't have to bring him out in the rain. You have a good employee right there. More
fast, easy and thorough service I only needed an oil change but they also checked the alignment and several other things. I was told that all the computers had gone down that morn I only needed an oil change but they also checked the alignment and several other things. I was told that all the computers had gone down that morning but it didn't cause me any problems; the service was still fast and easy. More
Easy to have car serviced Berlin City Honda of Portland made it very easy to have my car serviced. I made my appointment on line without any problems. Rescheduled online withou Berlin City Honda of Portland made it very easy to have my car serviced. I made my appointment on line without any problems. Rescheduled online without any problems. Brought the car in slightly earlier then the appointment and it was taken right in. I knew that various items needed to be addressed in order to obtain the inspection sticker as well as the general maintenance service. I thought that I would have to return for the work to be completed after they inspected it, but they took care of it immediately and I was back on the road in no time. My service manager, Ryan, was great. More
Always good service I arrived at the appointed time. Car was taken immediately after reviewing work to be done. Car was ready at the promised time. This was for routine m I arrived at the appointed time. Car was taken immediately after reviewing work to be done. Car was ready at the promised time. This was for routine maintenance and state inspection, with no drama. More