Berlin City Honda of Portland - Service Center

EXCELLENT SERVICE Jessica did anAWESOME job keeping me up to date on my vehicle .It took longer than I expected but the waiting area was very comfortable so I didn’t mi Jessica did anAWESOME job keeping me up to date on my vehicle .It took longer than I expected but the waiting area was very comfortable so I didn’t mind the wait as much. More

Friendly, experts, washed my car I always bring my 2006 Civic Hybrid here. The folks there always take a good look at what's going on with my car and make recommendations to prevent I always bring my 2006 Civic Hybrid here. The folks there always take a good look at what's going on with my car and make recommendations to prevent future issues. This time I got the extra perk of them cleaning the exterior of my car. More

Oil change and tire rotation: Service arranged around my schedule to accommodate being in the area. Easy to check in and out. No waiting once I returned from my errands. Service arranged around my schedule to accommodate being in the area. Easy to check in and out. No waiting once I returned from my errands. More

Very satisfied. Jessica was most helpful. She was knowledgeable, courteous, and very professional. I was also assured by Phil that my referral bonus for the sale of Jen St.Onge purchase of a She was knowledgeable, courteous, and very professional. I was also assured by Phil that my referral bonus for the sale of Jen St.Onge purchase of a CRV will be resolved by Wednesday of next week. More

Oil change and Multi-Point Inspection First time with Berlin City Service Department. I was vert pleased with the professional and friendly staff. They verified what service would be pro First time with Berlin City Service Department. I was vert pleased with the professional and friendly staff. They verified what service would be provided, gave me a time estimate, and notified me when complete...within the estimated time. I would highly recommend this dealerships service dept. More

Excellent customer service and service Had air conditioning repaired on 2.5 yr car. Happy with customer service advisor, and estimate adhered to for repair. Air conditioner now working wel Had air conditioning repaired on 2.5 yr car. Happy with customer service advisor, and estimate adhered to for repair. Air conditioner now working well. More

returned promptly & clean Brought my car in to have the snow tires removed and received it back with this done and also washed & vacuumed. Thank you Berlin City! Brought my car in to have the snow tires removed and received it back with this done and also washed & vacuumed. Thank you Berlin City! More

60,000 mi. check. Had an excellent explanation of the service and expected length of time needed for this service. In the inspection an additional problem which was cov Had an excellent explanation of the service and expected length of time needed for this service. In the inspection an additional problem which was covered under my warranty was assessed. I was given options and I asked to have the work added to my 60. 000 mi services. This extended my wait for about another hr. which was quite reasonable. The service staff were incredible helpful keeping me apprised of the progress and were able to get the completes service within the afternoon while I waited. More

Repair Staff took me in and were very helpful. Waiting room was clean and had coffee, water and snacks. The repair to my tire and airbag recall were done in Staff took me in and were very helpful. Waiting room was clean and had coffee, water and snacks. The repair to my tire and airbag recall were done in a timely manner and we were given updates throughout our wait. More

Personal service Ryan is super helpful and personally helped make sure that my windshield fluid that I brought was used during my multipoint inspection. It may seem sm Ryan is super helpful and personally helped make sure that my windshield fluid that I brought was used during my multipoint inspection. It may seem small to some but it was important to me and that was enough for Ryan to ensure it was done my way. More