Berlin City Honda of Portland - Service Center

Ryan is great to work with in the service department. Ryan is always friendly and helpful. He always makes sure that I am taken care of. He notifies me of any issue with my vehicle and always makes sure Ryan is always friendly and helpful. He always makes sure that I am taken care of. He notifies me of any issue with my vehicle and always makes sure my vehicle is washed. More

Great, friendly, and fast service I so appreciated their ability to get me right in! Not to mention the hours of operation (for service) are fantastic!! Great service! Highly recommend I so appreciated their ability to get me right in! Not to mention the hours of operation (for service) are fantastic!! Great service! Highly recommend! More

Service personnel very helpful I brought my car in for an inspection and complimentary alignment check. It needed the alignment so it was done when I returned for my car. Everyo I brought my car in for an inspection and complimentary alignment check. It needed the alignment so it was done when I returned for my car. Everyone I dealt with was very helpful and polite. Always have good service when I come to your dealership. More

Multiple lights 2011 Pilot has multiple light come on all of a sudden. They got me right in. It turned out to be a minor issue and I was on the way within the hour. 2011 Pilot has multiple light come on all of a sudden. They got me right in. It turned out to be a minor issue and I was on the way within the hour. More

Superior service! Excess steering wheel shudder could have been costly. Proper problem diagnosis allowed tires to be balanced and rotated which ended the wheel shudder. Excess steering wheel shudder could have been costly. Proper problem diagnosis allowed tires to be balanced and rotated which ended the wheel shudder. the waiting area is a pleasure. There are snacks and drinks and something for nearly everyone. That is not easy to do. Mr. Ramos was an absolute pleasure to work with. He has a superb personality that allows him to touch a person in such a way that made me feel like we had been friends forever. I trusted him to take care of me and do things that would solve my problem and not just increase the companies coffers. Wayne Courson More

Same day, quick turnaround My ignition key broke. I called Monday morning to find out how to order a replacement. By 3 PM that same afternoon I drove out of the dealership wit My ignition key broke. I called Monday morning to find out how to order a replacement. By 3 PM that same afternoon I drove out of the dealership with a new key programmed to my Pilot, in time for a trip to New York the same week. More

Oil Change I dropped off my car for an oil change. My tires were rotated and the excellent crew proactively updated my inspection sticker! Very happy with the se I dropped off my car for an oil change. My tires were rotated and the excellent crew proactively updated my inspection sticker! Very happy with the service provided by this shop! More

I always have an excellent experience at Berlin City! I've been getting my car's routine maintenance done at Berlin City since I bought the car there in 2015, and I absolutely love how professional and de I've been getting my car's routine maintenance done at Berlin City since I bought the car there in 2015, and I absolutely love how professional and detailed they are when taking care of my car. I think the prices are fair, the waiting area and drop off zone are very clean and have TVs, Wi-Fi, snacks and beverages, and I always enjoy looking at the current Honda's on display scoping out my next purchase! More

Very satisfied Bobby was very professional and helpful, and a great advisor. Very happy with the routine service and repairs. The shuttle service was excellent. G Bobby was very professional and helpful, and a great advisor. Very happy with the routine service and repairs. The shuttle service was excellent. Great service experience Thank you More

Great experience! Excellent overall experience from call center through vehicle servicing. Worthy of a service award. Call center format was fast, efficient and effec Excellent overall experience from call center through vehicle servicing. Worthy of a service award. Call center format was fast, efficient and effective .Problem was diagnosed and fixed. More