Berlin City Honda of Portland - Service Center

Excellent Service I have been taking my 2008 CRV to this service center since I purchased the car brand new. The customer care is excellent. They are always on schedule I have been taking my 2008 CRV to this service center since I purchased the car brand new. The customer care is excellent. They are always on schedule, efficient, and courteous. I highly recommend. More

Thank you I bought a car that only came with ne key fob. This appointment was to provide the missing fob. Bobby and Jeff made sure this got taken care of. Thank I bought a car that only came with ne key fob. This appointment was to provide the missing fob. Bobby and Jeff made sure this got taken care of. Thank you. More

Very comfortable and convenient I had to cancel my 10am appointment Because of bad weather and I was able to still come in the same day and I really appreciate that I had to cancel my 10am appointment Because of bad weather and I was able to still come in the same day and I really appreciate that More

60K Service and New Tires Your service personnel met all of my expectation. The work was done on time and at the price quoted. I would recommend your service department. Your service personnel met all of my expectation. The work was done on time and at the price quoted. I would recommend your service department. More

Recall I had to have my new 2017 Honda accord towed about 50 miles to Berlin City Honda in South Portland on a Saturday. They were open and took care of the I had to have my new 2017 Honda accord towed about 50 miles to Berlin City Honda in South Portland on a Saturday. They were open and took care of the car. I picked it up on Monday and it was good as new. Dylan was very Helpful. More

Surprisingly good They were very helpful. My email offer expired but they honored it anyway. Also offered reasonably priced tire rotation. Very helpful and makes me mor They were very helpful. My email offer expired but they honored it anyway. Also offered reasonably priced tire rotation. Very helpful and makes me more likely to go the distance for a new car in the future. More

Efficient, Pleasant & Of Course Easy A state vehicle inspection was scheduled. Since, I had arrived 30 minutes early, I had no expectation to be immediately taken care of. That is exact A state vehicle inspection was scheduled. Since, I had arrived 30 minutes early, I had no expectation to be immediately taken care of. That is exactly what Service Advisor, Bobby Ramos proceeded to do and as usual, with a smile and courteous greeting. Upon completion of the appointment, Bobby promptly located me in the waiting area, discussed the results of the inspection, provided the necessary paperwork, smiled and expressed Seasons Greetings. I forgot to mention that Bobby quickly responded to my initial phone message and provided an appointment that completely fit my schedule. Mr. Bobby Ramos is a key component of the Berlin City Auto Group. More

inspection Inspection was done well and promptly. I have nothing to add, except that it is annoying to have to enter a minimum of twenty-five words to descri Inspection was done well and promptly. I have nothing to add, except that it is annoying to have to enter a minimum of twenty-five words to describe my satisfaction with a routine visit. Were it not for the fine job the service department did and my desire to express gratitude, I would be too offended by this survey to fill it out. More

Oil/Winter Check Excellent service for getting winter ready. I love the quick check in and out. I really appreciate all the wonderful shuttle drivers. Always on time Excellent service for getting winter ready. I love the quick check in and out. I really appreciate all the wonderful shuttle drivers. Always on time. More

Pilot Tire pressure sensor were leaking in rear also needed tires. Ryan York got me on an emergency and when my vehicle couldn’t be finish that day provided Tire pressure sensor were leaking in rear also needed tires. Ryan York got me on an emergency and when my vehicle couldn’t be finish that day provided me with a loaner. Top notch service More