Berlin City Honda of Portland - Service Center

went there for recall of air bag They took me in within 10 Min told me one hour to do it after 2 hours I went to look for my car and found it by the side of the bld all done and not They took me in within 10 Min told me one hour to do it after 2 hours I went to look for my car and found it by the side of the bld all done and not one person told me it was done, so I don't know how long I was waiting after it was done More

Bad deals horrific service I bought 3 cars from them.. last one Honda Insight 2013.. it got discontinued..got airbag recalls, engine problem.. they would not negotiate extra mi I bought 3 cars from them.. last one Honda Insight 2013.. it got discontinued..got airbag recalls, engine problem.. they would not negotiate extra miles or exchange for another vehicle. Told me to crash the car to get rid of it. Service guy Brad was rude and very cocky... Will never buy or service my vehicle there again. More

Don't go here for vehicle state inspection They get you in with free inspection, but you always leave paying close to $500to $900-$19.95 inspection fee which they deduct for you. Huge ripoff. G They get you in with free inspection, but you always leave paying close to $500to $900-$19.95 inspection fee which they deduct for you. Huge ripoff. Get your inspection done somewhere else. Worst service experience. Prime honda in saco is much better. Berlin city honda have a horrendous labor rate charged to customers. Stay away from this place. More

Happy to sell you a car; horrible on service We bought a car here and it was relatively straightforward. Their service department, however, is horrible to deal with. Long hold times on the phone. We bought a car here and it was relatively straightforward. Their service department, however, is horrible to deal with. Long hold times on the phone. Slow to look at a service issue. They honestly treat you like they could care less!!! More

Incompetent of fraudelent treatment I have a vehicle inspection completed in May, 2016, that was failed by Berlin City due to "torn trailing arm bushing and quoted over $700 for repair. I have a vehicle inspection completed in May, 2016, that was failed by Berlin City due to "torn trailing arm bushing and quoted over $700 for repair. After two more inspection that found no damage, included one by the inspection department of the Maine State Police, the vehicle passed inspection with no work completed. The dealership blamed the failed inspection on and "inexperienced mechanic" of which I have huge doubts. Do not take your vehicle there for a "free" inspection. More

Great service, as usual I had a great experience again when I took my car in to Berlin City Honda of Portland recently. Good service and good people. They took good care of I had a great experience again when I took my car in to Berlin City Honda of Portland recently. Good service and good people. They took good care of me and my car. More

Great Service Center Fixed my airbag (recall) problem in 90 minutes, gave me a loaner, and threw a new tail-light bulb in my passenger seat (no charge) as I also had a bra Fixed my airbag (recall) problem in 90 minutes, gave me a loaner, and threw a new tail-light bulb in my passenger seat (no charge) as I also had a brake light out as well, but asked them not to fix it. Quick, efficient, friendly. Just the way I like it. More

Excellent service, as always I find the service staff to be knowledgeable, courteous, and helpful. I've taken my car there in the past and will continue to do so. I find the service staff to be knowledgeable, courteous, and helpful. I've taken my car there in the past and will continue to do so. More

Big Mistake to have gone here I leased a vehicle from Berlin City and got the shaft. i had accessories for my car installed by them and they do not stand behind their service or p I leased a vehicle from Berlin City and got the shaft. i had accessories for my car installed by them and they do not stand behind their service or parts. They have a way of passing the buck every time I had a complaint or wanted questions answered. I will never buy or lease another vehicle from them again. BUYER BEWARE !!!!!!!! More

Inspection stickered a car that needed work Prior to purchasing my vehicle I noticed that the dealership stickered the vehicle when the brakes were malfunctioning. It didn't seem unsafe but it n Prior to purchasing my vehicle I noticed that the dealership stickered the vehicle when the brakes were malfunctioning. It didn't seem unsafe but it needed to be fixed. Also either the dealership in NH or ME did not balance the new tires that they put on the vehicle. I only noticed this when I got the car up to speed on the highway. My car will not be visiting this dealer ever again. More