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Berlin City Nissan of Portland

South Portland, ME

4.2
107 Reviews

227 Maine Mall Rd

South Portland, ME

04106

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Showing 107 reviews

April 26, 2011

My wife Kristie found my 2005 Nissan Titan on your website and your dealership was a joy to deal with right from my initial call to Chris Genest. We loved your way of showing all costs right up front More

by Raymo65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Genest,Allen,Dana,Josh, Josh Blanchard, Dana Hurrell, Alan Lounder, Chris Genest
Apr 28, 2011 -

Berlin City Nissan of Portland responded

Great to hear of the experience you had buying your Titan here at Berlin City Nissan. It sounds like from your description, that everyone that you came in contact with delivered on our promise of “Over The Top Care”. Thank you for allowing us the opportunity to be your dealer. Enjoy. Michael McPherson Director Customer Relations

March 20, 2011

Our fourth Nissan and the people are great at Berlin City Nissan. They helped us out of a tight spot with an older Murano and got us into a new Sentra with much better gas mileage. 1oo% happy with the new ca More

by rdkaplan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meyer Scott Walker, Scott Walker, Mike Meyer
Mar 21, 2011 -

Berlin City Nissan of Portland responded

It’s refreshing to hear that you are a dedicated Nissan buyer and we are your dealer of choice. Every buyer has different needs and wants. This is where a true professional in the car business shines and we attract great people who are here working to help each customer with their particular needs. It’s not like using a drive through window. Thank you for your business our team appreciates your loyalty. Michael McPherson Director Customer Relations

February 12, 2011

I hate buying cars--I was on my way reluctantly to purchase a new car--I find the process generally painful and prefer buying over the internet but Mike Meyaers at Berlin City made the process actuall More

by rhastry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meyers, Mike Meyer
Feb 14, 2011 -

Berlin City Nissan of Portland responded

Congratulations. Awesome to hear that the stress usually associated with the purchase of a car was not part of your visit to Berlin City. Customers want the pressure eliminated from the process. It’s not the way we do business. Enjoy your vehicle and thanks for the nice comments. Thank you for your business. Michael McPherson Director Customer Relations

February 09, 2011

I have just purchased my 2nd car from Mike Meyer. He was wonderful to work with! He listened to what I needed and found the right car for me at the right time, twice! He was very patient and knowledgeable, More

by Sandra M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Meyer and Scott Walker, Scott Walker, Mike Meyer
Feb 09, 2011 -

Berlin City Nissan of Portland responded

Sandra, That’s outstanding news!! Congratulations on car #2. I'm so happy to hear that you had an exceptional experience at Berlin City Nissan. I know both Mike and Scott are excited to hear from you. Thank you very much for letting us know how we did. It’s a good feeling. Enjoy your new vehicle. Michael McPherson Director Customer Relations

January 25, 2011

Nissan Roadside Assistance provided a $100 allowance for changing my flat tire. Spoke to Josh and mentioned that I wanted the old tire repaired or I would buy a new one rather than putting the "donut" tire More

by scott0207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Blanchard, Josh Blanchard
Jan 27, 2011 -

Berlin City Nissan of Portland responded

Thanks for letting us know the service experience you had. Keeping the customer as the focus of our day is what we do. Customer satisfaction many times is overlooked. We chase perfection but will accept excellence. Michael McPherson Director Customer Relations

January 05, 2011

I was greeted as soon as I walked in the door by Mike Meyer. I was in a hurry and Mike worked with me to get my vehicle appraised, test drive the Nissan Armada and work out the numbers quickly and very More

by jleasure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meyer, Mike Meyer
Jan 06, 2011 -

Berlin City Nissan of Portland responded

Buying a car doesn’t have to be like having root canal surgery. Being treated with respect and transparent negotiations are key factors in selecting the right dealer. You wanted to purchase a car and we wanted to sell a car. It’s working together to find the right outcome. Thank you for deciding that Berlin City was the right place to earn your business. Enjoy the many miles behind the wheel.

December 24, 2010

While we didn't end up purchasing a vehicle from this dealer, Mike Meyer was terrific to work with. He offered prompt and full information in response to email inquiries, followed up with more details b More

by danagold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meyer, Mike Meyer
Dec 27, 2010 -

Berlin City Nissan of Portland responded

Thank you for your positive comments. Glade to know that your visit exceeded your expectations. I hope in the future Mike can be of service. Michael McPherson Director Customer Relations

December 08, 2010

I would Like to give thank to Berlin City sale group especially to my sale person David , who really work hard in my case and help me to buy my great car for my family. also I would thank to scot who w More

by kchuil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Scot, Scott Walker, Dave Fournier
Dec 13, 2010 -

Berlin City Nissan of Portland responded

Great to hear that you enjoyed working with Scott and David. Both are true professionals and work very hard for the customer. Thank you for deciding to purchase your vehicle here at Berlin City Nissan. Michael McPherson Director Customer Relations

November 15, 2010

A great buying experience -- great price and great people. This is the fourth car I have purchaed from Berlin City, and each time I have felt I had made a good decision. There was no sales pressure More

by wbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Meyer, Mike Meyer
Nov 16, 2010 -

Berlin City Nissan of Portland responded

Can't say thank you enough for letting us know about your "Over The Top" experience while purchasing your vehicle. Enjoy the many miles. Michael McPherson Director Customer Relations

November 13, 2010

Berlin City Portland was AWESOME to deal with. Many dealerships are pretty hard core trying to make the sale and that's what it's all about. I did NOT get the feeling that I was being sold, more that More

by afullington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Meyer, Dana Hurrell, Steve - finance, Scott Walker, Mike Meyer, Dana Hurrell
Nov 16, 2010 -

Berlin City Nissan of Portland responded

It's about meeting your needs. Finding a car that you want to drive and enjoy everyday. Thank you for allowing us to be your dealer. Michael McPherson Director of Relations