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Berman Chrysler Dodge Jeep Ram
Oak Lawn, IL
546 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. Berman Chrysler Dodge Jeep Ram has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and Used specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 546 reviews
July 31, 2026
My experience was that I was kept abreast of the service of my vehicle with professionalism. Any time I contacted Javon he addressed my concerns with courtesy. He returned my calls promptly, as well. of my vehicle with professionalism. Any time I contacted Javon he addressed my concerns with courtesy. He returned my calls promptly, as well. More
by suzie.foster12
Verified CustomerEmployees Worked With
Javon Clayton
July 30, 2026
The staff was nice and efficient. The waiting room was a hellscape. I killed two roaches that tried to climb on me. It was dirty and poorly lit. The waiting room was a hellscape. I killed two roaches that tried to climb on me. It was dirty and poorly lit. More
by Danmc929
Employees Worked With
July 29, 2026
Dropped car off 6/1/26, after told repairs were complete 3 times it was not. Also found damage caused while at dealer being serviced, finally got car back today 7/29! 3 times it was not. Also found damage caused while at dealer being serviced, finally got car back today 7/29! More
by qpat80
Employees Worked With
Several people
July 29, 2026
I had poor communication throughout the service and the repair work was not done to an acceptable standard. The same issue reappeared within hours of pickup, so I had to return the vehicle.” Based on this repair work was not done to an acceptable standard. The same issue reappeared within hours of pickup, so I had to return the vehicle.” Based on this experience, I wouldn’t recommend this service department. More
by jaimedelgado773
Employees Worked With
July 28, 2026
This was a 5 star rating but I dropped a star because of the constant harassment and barrage of text and emails asking me to fill out a survey. I filled one survey already immediately after service was comp the constant harassment and barrage of text and emails asking me to fill out a survey. I filled one survey already immediately after service was complete, That was 4 days ago. The constant requests to fill out a survey have not stopped since. I was perfectly happy with the service up until this point. More
by clnstart
Employees Worked With
July 28, 2026
I was disappointed that it took so long to get approval for the work & then it took so long to get parts! But I was really disappointed that it took 5 & a half weeks to finally get the work done and then I for the work & then it took so long to get parts! But I was really disappointed that it took 5 & a half weeks to finally get the work done and then I had to bring it back to get more work done! Also , I had to pay more than the deductible because the work I had done was supposed to be covered under the warranty, but it wasn't because of rust and I didn't see that in the contract! I am also disappointed that I bought my vehicle new from a dodge dealer and I couldn't at least get a loaner for the inconvenience of not having my vehicle for so long! I bought my vehicle from a dodge dealer and purchased an extended warranty through the dealership and I only had a rental vehicle for one week! More
by elvindawson1957
Employees Worked With
Jared Fernandez
July 27, 2026
Everything was great. My only comment is that I would like updates earlier and more frequently. My car was there almost three weeks. I had to call after five days to find My only comment is that I would like updates earlier and more frequently. My car was there almost three weeks. I had to call after five days to find out what was going on. It might have been another week before the next update. A text or email update every other day would be good so I’m not wondering what’s up. More
by Heather
Employees Worked With
