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Berman Chrysler Dodge Jeep Ram

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.1
462 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. Berman Chrysler Dodge Jeep Ram has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and Used specials for additional savings on your next vehicle.
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4630 W. 95th St.

Oak Lawn, IL

60453

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Showing 462 reviews

June 08, 2026

Very good customer service, very knowledgeable on my car. Very friendly atmosphere to drop my car off More

by sj5kids
Recommend Dealer
Yes
Employees Worked With
Jared
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Jun 09, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our knowledgeable team and friendly atmosphere. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

June 08, 2026

Terry made sure I get the best price for my service. Terry made my experience great. More

by JeffreyFeatherstone
Recommend Dealer
Yes
Employees Worked With
Terry
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Jun 08, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service pricing. We appreciate your feedback about Terry and the effort to provide a great experience at Berman Chrysler Dodge Jeep Ram. If you have any further concerns, please contact us directly.

June 08, 2026

There is bad communication. They never update me over the car status and it takes so long. More

by ismail.alhashimi50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Berman Chrysler Dodge Jeep Ram responded

We appreciate your feedback and understand your frustration with the communication and wait times. Please contact Berman Chrysler Dodge Jeep Ram directly so we can better address your concerns. Your input is important to us. Eric Ortega General Manager eortega@berman.com

June 08, 2026

Jovan Clayton has been very professional, customer friendly from my very first encounter with him at Berman for service. During this particular encounter for service, he kept me updated regarding my v More

by ageless1996
Recommend Dealer
Yes
Employees Worked With
Jovan Clayton
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Jun 08, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service team at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback and are glad to hear about the support you received during your visit.

June 06, 2026

Fast and courteous It was fine. My representative was friendly and knowledgeable. The work was done in a timely manner. More

by ebelin961
Recommend Dealer
Yes
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Jun 07, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Hello, We are glad to learn about the fast, friendly, and knowledgeable experience you had with our Service Team. However, I would appreciate the opportunity to speak with you and learn more about the 3-star rating we have received. Whenever you can, please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Eric Ortega General Manager eortega@berman.com

June 06, 2026

I believe that the diagnostic fee should be taken off the final cost if the work is performed. More

by dcbd1981
Recommend Dealer
Yes
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Jun 06, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for your feedback regarding the diagnostic fee. We encourage you to contact us directly to discuss your concerns further. Your input is important to Berman Chrysler Dodge Jeep Ram. Eric Ortega General Manager eortega@berman.com

June 06, 2026

Did not meet my expectations Courtesy car wash, didn't return car way it was left More

by jsully711
Recommend Dealer
Yes
Employees Worked With
Terry and Erick
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June 06, 2026

Issue was not resolved, but Eric went above and beyond to help me Eric went above and beyond More

by jsully711
Recommend Dealer
Yes
Employees Worked With
Eric. He was EXCELLENT
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June 06, 2026

Did not meet my expectations Courtesy car wash, didn't return car way it was left More

by jsully711
Recommend Dealer
Yes
Employees Worked With
Terry and Erick
Report | Print
June 06, 2026

Issue was not resolved, but Eric went above and beyond to help me Eric went above and beyond More

by jsully711
Recommend Dealer
Yes
Employees Worked With
Eric. He was EXCELLENT
Report | Print
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