Berman Nissan of Chicago - Service Center

I worked with Dwayne Allen, I came to get my car checked out for 2 things, I was charged for something I knew nothing about and after trying to contact him, a week later I finally talked to him and his atti out for 2 things, I was charged for something I knew nothing about and after trying to contact him, a week later I finally talked to him and his attitude towards me was very nasty and unprofessional. I wasn’t aware beforehand of the second charge, and he basically told me he doesn’t have any answers for me and that was just it! I’ve been a customer for 6yrs and never received this type of treatment before. So I’m basically stuck with something that is not fixed but I paid for it to be fixed! UNACCEPTABLE More

Your service tech Emir was very professional and my car was completed ahead of the estimated time. Great job Emir. Would visit again for service. was completed ahead of the estimated time. Great job Emir. Would visit again for service. More

I had my car serviced at Berman Nissan June 2'2021. Although the waiting was long due to technical problems, I got an excellent service as usual. This time it was Richard Rosado, who gave me the roya Although the waiting was long due to technical problems, I got an excellent service as usual. This time it was Richard Rosado, who gave me the royal treatment and took care of everything from beginning to end. Also the technicians provided an excellent service as well. Nobody tried to recommend or sell a service I do not need. More

Dwayne Allen was AWESOME !!!!! His customer service was superb ! The staff members are very kind, knowledgeable, and professional. The dealership is always nice, clean and has very comfortable seating! superb ! The staff members are very kind, knowledgeable, and professional. The dealership is always nice, clean and has very comfortable seating! More

I have purchased two Nissan Sentras from Berman Nissan of Chicago and have always had them serviced by the dealer. Even before that I used the dealership for a previous Sentra. The service has been consist Chicago and have always had them serviced by the dealer. Even before that I used the dealership for a previous Sentra. The service has been consistently excellent with attention to detail. The price and time estimates have always been accurate. I will continue to use Berman to service my car and recommend it to other. More

My car was ready before the time Danny Garcia call after I left and when with details about exactly was the issue with my car I left and when with details about exactly was the issue with my car More

Always clean and friendly. Almost like being in a nice suburb rather than in a working part of the city. Service opened on time, no waiting for my appointed time, encouraged to ask questions and seek advi suburb rather than in a working part of the city. Service opened on time, no waiting for my appointed time, encouraged to ask questions and seek advice, had a comfortable wait, final cost was exactly as expected. More

Check-in was easy. I was there when they opened at 7am. I had called ahead so they knew I had a 3 hour window because I had to pick up nieces from school. They met the agreed upon deadline. Checkout was quic had called ahead so they knew I had a 3 hour window because I had to pick up nieces from school. They met the agreed upon deadline. Checkout was quick. Very professional service dept. More

Hello, people that work there are great, but the nissan service procedures need help...simple obd2 port replacement, they want to do the complete loom for $2800.00 plus labor... Thanks John service procedures need help...simple obd2 port replacement, they want to do the complete loom for $2800.00 plus labor... Thanks John More

Mark was really helpful, he was not pushy, but informed me that when I bring my car back in some things need to be addressed, over all he was GREAT!!! me that when I bring my car back in some things need to be addressed, over all he was GREAT!!! More