Back

Berman Nissan of Chicago - Service Center

Chicago, IL

4.9
321 Reviews

321 Reviews of Berman Nissan of Chicago - Service Center

Sort by
March 06, 2021

Daniel Garcia is amazing he took care of every issue addressed and commincated with me in detail so I can make the best decision. Hes very pleasant ... .courteous ... great with problem resolution and More

by shekeenyaharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
Mar 18, 2021 -

Berman Nissan of Chicago responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2021

Service has been good, but we had a mask and social distance problem from an employee who did not give his name. I was waiting on an oil change, and he came up and sat next to me, without mask coverag More

by Likes Masks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unidentified man without mask or social distance
Mar 18, 2021 -

Berman Nissan of Chicago responded

Hi Likes Masks, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2021

Brian as a service department representive. He is detailed and makes the customer feel confident about the services requested and explained in detail the time and costs. Thank you. More

by jamesp.2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 18, 2021 -

Berman Nissan of Chicago responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Mar 19, 2021 -

jamesp.2 responded

Thank you Brian for the quote of $850 to replace the washer fluid pump. I went to a local mechanic who charged me $190 for the part and labor included and only waited 1 hr 10 min. To complete. Thank you Shawn for printing out the 850 estimate. I learned that if the vehicle is not under extended or third party warranty, to have it serviced by a local mechanic.

February 11, 2021

They are very knowledgeable, they have all the answers to my questions and the customer service is great. I highly recommend Berman Nissan to everyone. More

by Hugo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 18, 2021 -

Berman Nissan of Chicago responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2021

My experience was great. Trevor was efficient and worked quickly to get my car back. He went the extra mile and put my name on the car rental list just in case I couldn't get my car back in a timely manor. More

by angela2388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor - Service Dept.
Mar 18, 2021 -

Berman Nissan of Chicago responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2021

Emir was very knowledgeable and efficient. He said the service would take 2 1/2 hours and my car was ready on the dot, The Co*vid 19 precautions were admirable. More

by maybeline5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emir
Jan 25, 2021 -

Berman Nissan of Chicago responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2021

My service date was on 18 January 21. As per usual, they got me in and out in no time. This has been my one and ONLY service department since 1997. Excellent and professional service all the time. More

by Debby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dickey
Jan 25, 2021 -

Berman Nissan of Chicago responded

Debby, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

January 02, 2021

I visited service for an oil change and a problem with my brakes, and Emir was fantastic, excellent customer service and amazing quality of work. More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emir, Mark
Jan 04, 2021 -

Berman Nissan of Chicago responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

December 26, 2020

I experienced great positive and helpful service from every person and every touch point- From my making the appointment phone call to my picking up my clean car! More

by ohmsdesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am in it for the TEAM.
Dec 28, 2020 -

Berman Nissan of Chicago responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2020

Trevor was great once again. He’s the reason why I bring my car to this dealership for work. He does his best to help More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Dec 24, 2020 -

Berman Nissan of Chicago responded

Hi April, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
11
...