Berman Nissan of Chicago - Service Center
Chicago, IL
321 Reviews of Berman Nissan of Chicago - Service Center
Daniel Garcia is amazing he took care of every issue addressed and commincated with me in detail so I can make the best decision. Hes very pleasant ... .courteous ... great with problem resolution and addressed and commincated with me in detail so I can make the best decision. Hes very pleasant ... .courteous ... great with problem resolution and his customer sevice is the epitome of what customer service should be. Thank You!!! More
Service has been good, but we had a mask and social distance problem from an employee who did not give his name. I was waiting on an oil change, and he came up and sat next to me, without mask coverag distance problem from an employee who did not give his name. I was waiting on an oil change, and he came up and sat next to me, without mask coverage. No name. I got up quickly, moved away and td him to get his mask on and stay back. He did. For some reason, he wanted my phone number and to have me trade in my vehicle. I put a call in to the manager and left a voice mail from the waiting room. No response after a couple of days. My truck seems fine. Shawn at intake was helpful with the write-up. Just an FYI to be alert. More
Brian as a service department representive. He is detailed and makes the customer feel confident about the services requested and explained in detail the time and costs. Thank you. detailed and makes the customer feel confident about the services requested and explained in detail the time and costs. Thank you. More
They are very knowledgeable, they have all the answers to my questions and the customer service is great. I highly recommend Berman Nissan to everyone. my questions and the customer service is great. I highly recommend Berman Nissan to everyone. More
My experience was great. Trevor was efficient and worked quickly to get my car back. He went the extra mile and put my name on the car rental list just in case I couldn't get my car back in a timely manor. quickly to get my car back. He went the extra mile and put my name on the car rental list just in case I couldn't get my car back in a timely manor. Thank you! More
Emir was very knowledgeable and efficient. He said the service would take 2 1/2 hours and my car was ready on the dot, The Co*vid 19 precautions were admirable. service would take 2 1/2 hours and my car was ready on the dot, The Co*vid 19 precautions were admirable. More
My service date was on 18 January 21. As per usual, they got me in and out in no time. This has been my one and ONLY service department since 1997. Excellent and professional service all the time. got me in and out in no time. This has been my one and ONLY service department since 1997. Excellent and professional service all the time. More
I experienced great positive and helpful service from every person and every touch point- From my making the appointment phone call to my picking up my clean car! every person and every touch point- From my making the appointment phone call to my picking up my clean car! More