Berman Nissan of Chicago - Service Center

I just love Trevor!! He is more than helpful and got my car in and out the same day they started the work! Wonderful I’ll be taking my car back for all my service needs car in and out the same day they started the work! Wonderful I’ll be taking my car back for all my service needs More

Outstanding Customer Service I went in for a tire repair and oil change. Although I had to wait initially, when Carlos arrived he did a thorough review of my car and addressed my I went in for a tire repair and oil change. Although I had to wait initially, when Carlos arrived he did a thorough review of my car and addressed my concerns. I told him I could not locate the key for the locks on my tires - he found the key immediately. I told him I was in a hurry, as I had an important appointment that day and he made sure I left the dealership as soon as possible. Ever since I started going to this dealership, I have had nothing but outstanding service! More

Service I came in for an oil change and a quick brake inspection. Turns out I needed new brakes. Trevor was great at keeping me updated. Since I thought I was I came in for an oil change and a quick brake inspection. Turns out I needed new brakes. Trevor was great at keeping me updated. Since I thought I was only going to be there an hour or so. I had to be at work at 2 and was not late. Great service. More

Outstanding service I was concerned about the safety of my 10 year old Nissan after an accident. It was recommended that I have the vehicle aligned because that would ind I was concerned about the safety of my 10 year old Nissan after an accident. It was recommended that I have the vehicle aligned because that would indicate any suspension damage from the crash. My service man from Berman Nissan was Brian. Brian gave me the bad news that the tie rod bolts were frozen and would need to be cut off to adjust the alignment (expensive). Brian then gave me the good news that the alignment was acceptable and that it was safe for the road without adjustment. More good news. Since the alignment could not be done, there was no charge. This is the great service I receive whenever I visit Berman Nissan. Thanks Brian. Thanks Berman. More

Best experience I've had since Theresa left. Danny made up for the disappointing experience with Carmen from last time. Was considering going to another dealership. I will just look for Danny fro Danny made up for the disappointing experience with Carmen from last time. Was considering going to another dealership. I will just look for Danny from now on. More

I'm glad that I choose this particular place. Trevar made sure I was 100% satisfied with the service that I received from start to finish. When picking up my vehicle the service crew were also nice an made sure I was 100% satisfied with the service that I received from start to finish. When picking up my vehicle the service crew were also nice and efficient. Great Team! More

really impressive I'm new to Chicago and brought my Nissan Rogue in for check up after the check engine light went on and the car was beginning to lurch while accelerat I'm new to Chicago and brought my Nissan Rogue in for check up after the check engine light went on and the car was beginning to lurch while accelerating - I had not made a reservation. Carlos was my service manager and did an awesome job of reassuring me that he would reach out as soon as he knew what it was, that if it was a warranty item that they would ensure it was covered and even got me into a loaner for the few hours it was in the shop. OUTSTANDING. More

Carmen is very helpful always trying to give the best service, in a timely manner I’m very happy to bring my car for an excellent service service, in a timely manner I’m very happy to bring my car for an excellent service More

Well Designed Service Experience Always a pretty good experience here -- I have more confidence in Berman Nissan than in the Nissan vehicle I drive itself, and wish they sold more lin Always a pretty good experience here -- I have more confidence in Berman Nissan than in the Nissan vehicle I drive itself, and wish they sold more lines. Somehow a routine oil & filter service ballooned in price from about $200 to $465, but partly my fault as I got upsold into some additional services I was not independently certain were necessary... i can replace the engine air filter myself in 60 seconds, but let the dealership do it because I was told on arrival the price was "only ten bucks," yet the line-item came out at $39.95 on my final invoice. I need to be more on point about deciding how much work to cede to the service staff, and how much to insist on doing at home. Still, I've had far worse service experiences. More

Good Service, quick and timely I've worked with Carmen and Sarah on regularly scheduled maintenance. Good service is something I can always count on. Is this twenty five words? I've worked with Carmen and Sarah on regularly scheduled maintenance. Good service is something I can always count on. Is this twenty five words? More