Berman Nissan of Chicago - Service Center

Warrenty Repair Chicago streets have plenty of screws and nails. New tire found a screw and service team was able to get it replaced under "roadside assistance" Chicago streets have plenty of screws and nails. New tire found a screw and service team was able to get it replaced under "roadside assistance" More

Great Service Edgar was prompt, explained the service well and did not push for extras. He also honored service credit from Star Nissan without any restrictions. Sc Edgar was prompt, explained the service well and did not push for extras. He also honored service credit from Star Nissan without any restrictions. Schedule was right on. More

Had appointment for oil change serviceWas in and out Had appointment for oil change service Was in and out within a hour Had car wash done Service Daniel Garcia took great care for me !! Had appointment for oil change service Was in and out within a hour Had car wash done Service Daniel Garcia took great care for me !! More

Excellent service, that always exceeds my expectations Carmen D'Onorio provides service, that goes beyond my expectations.Whether over the phone or in person, he is always polite, sensitive to my needs, l Carmen D'Onorio provides service, that goes beyond my expectations.Whether over the phone or in person, he is always polite, sensitive to my needs, listens carefully to my concerns, never recommends unneeded services. I can trust him completely with my car. And of course when I drive my car after being serviced I am always happy. More

Great There one ace is Carmen D'Onofrio, as far as I'm concern. I would trust him with my car, and he always keeps me in mind time wise. As I have a hard There one ace is Carmen D'Onofrio, as far as I'm concern. I would trust him with my car, and he always keeps me in mind time wise. As I have a hard time setting for a long time. I wouldn't just let anyone touch my car. Not saying the rest arn't good. But theirs good and then there is Carmen. More

10,000 mile maintenance We have been leasing and getting all our service/maintenance at Berman for years. We have always had excellent customer service and staff is always f We have been leasing and getting all our service/maintenance at Berman for years. We have always had excellent customer service and staff is always friendly. More

Impressive Service / Camping Out My car had to have a diagnostic and then work done on it. The wait was interminable but it was necessary after what was found needed to be fixed afte My car had to have a diagnostic and then work done on it. The wait was interminable but it was necessary after what was found needed to be fixed after the problem was found. I Rather than reschedule, I chose to have the work done while I was already there. Luckily the waiting area is pretty luxurious and even the coffee was great (okay, so it also allowed me to make a red eye cup of java, by putting in a shot of espresso as well!) The entire time, I was kept in the loop by Carlos, whose expertise talent and charm carried me through...........at the end he even quipped " I know you would like to continue your stay with us...but alas, your car is ready!" anyway, superior service, everyone I dealt with from the guy who fixed the coffee machine the minute he heard I would need a cup to the person who explained the appointment process was great.I was en route to Indiana with a big sensor issue and expected to just sail in, have a diagnostic run and be on my way instantly! Great team. Great service. Highly recommend. More

The two staff with whom I interacted were polite and on time guesstimated length to fix recall. I used the shuttle which was also timely. time guesstimated length to fix recall. I used the shuttle which was also timely. More

Worth the Wait As always, I cannot say enough great things about Carmen. Professional, genuine, respectful, knowledgeable and trustworthy! I'm very attached to my As always, I cannot say enough great things about Carmen. Professional, genuine, respectful, knowledgeable and trustworthy! I'm very attached to my Juke and Carmen helps me take care of it. Thank you. More

acceptable everyone was polite and helpful. waiting room was comfortable would be nice if there magazines or newspapers to read all areas were and well maintaine everyone was polite and helpful. waiting room was comfortable would be nice if there magazines or newspapers to read all areas were and well maintained More