Berman Nissan of Chicago - Service Center

Service review Called and spoke with Carmen to schedule my service appt after hours. Carmen returned my called the following morning to do just that. Came in for an Called and spoke with Carmen to schedule my service appt after hours. Carmen returned my called the following morning to do just that. Came in for an oil change the following day along with brake fluid change and to patch a tire on a front tire slow leak. Danny is always so friendly, professional and greeted me by name and with a warm smile. Service was done in less than 2 hours with the busy Labor Day weekend. Although service center ran out of patches for my tire. I’ll have to come back for that but always pleased when having to visit Berman Nissan for any service. Danny and Carmen are absolutely amazing with customer service and I always have a great experience when needing service in any way. I’m a grateful customer on my second vehicle purchased here. More

Upgrade Very knowledgeable of their products and very professional. Jesse was very helpful on transition to new car. I would recommend this dealership to anyo Very knowledgeable of their products and very professional. Jesse was very helpful on transition to new car. I would recommend this dealership to anyone. Thank you Nissan More

Excellent The sale representative was friendly. He was patient and listened to my opinion and questions. The finance manager was willing to work with me so I wi The sale representative was friendly. He was patient and listened to my opinion and questions. The finance manager was willing to work with me so I will be able to purchase a new vehicle. More

The Service Department First I made the appointment online on a Sunday and got a confirmation by email.Then when I got there a little late no problems. I was greeted with a First I made the appointment online on a Sunday and got a confirmation by email.Then when I got there a little late no problems. I was greeted with a kind smile and friendly hello. Service was incredible and fast and the waiting room was clean comfortable and quite. I will highly recommend this service department More

The carwash at this place sucks! My wife went to this place couple times already to wash my 2015 Nissan Armada and evrytime she goes they leave the truck all wet and they dry the cars My wife went to this place couple times already to wash my 2015 Nissan Armada and evrytime she goes they leave the truck all wet and they dry the cars with durty towells.This is unacceptable since people actually peys for their Gold Prefered membership and this is how the traet custumers.. More

Berman Nissan dealership I came into this Nissan Dealership for a 40,000 mile check up and oil change. I knew my lease was up in a year wanted to know about my options. Jesus I came into this Nissan Dealership for a 40,000 mile check up and oil change. I knew my lease was up in a year wanted to know about my options. Jesus Aguilar did a great job explaining all of our options and was not pushy for the sale. He was super understanding and helpful. We were able to test drive both of our car options to get the most experience. I appreciated the time, effort, and customer care Jesus gave. More

Emmaculate service Carmen did oil change on my car today, I must say, he's courteous and thorough. He explained everthing that was supposed to be done, scheduled my next Carmen did oil change on my car today, I must say, he's courteous and thorough. He explained everthing that was supposed to be done, scheduled my next appointment. Very pleased with his customer service. Looking forward for the next service. More

WALKED-IN FOR SERVICE AT NEW FACILITY REQUESTED OIL AND FILTER CHANGE REQUESTED WINTER CHECK-UP......HAD BATTERY REPLACED IN TIME FOR COLD WEATHER WAS KEPT INFORMED THRU OUT PROBABLY IN REQUESTED OIL AND FILTER CHANGE REQUESTED WINTER CHECK-UP......HAD BATTERY REPLACED IN TIME FOR COLD WEATHER WAS KEPT INFORMED THRU OUT PROBABLY IN/OUT WITHIN 90 MINUTES! More

Smart talkers I certainly know the mechanics know their jobs well and service writers specially cover their xxxxx if they do any funny business....I would keep brin I certainly know the mechanics know their jobs well and service writers specially cover their xxxxx if they do any funny business....I would keep bringing my car there but the garage down the street can preform normal maintenance at more then half the price and you can even stand there and talk and watch the mechanic perform the job... I would take it to the dealer for specialty repairs but fugetaboutit for anything else. Capisce... More

Great service From the service center to the sales representatives, there could not be a nicer, friendlier, helpful group of people. Ramon and Carmen are the BEST From the service center to the sales representatives, there could not be a nicer, friendlier, helpful group of people. Ramon and Carmen are the BEST! More