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Berman Subaru of Chicago

Chicago, IL

4.6
461 Reviews

4330 W Irving Park Rd

Chicago, IL

60641

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Showing 461 reviews

December 07, 2022

My visit was very efficient , polite ,informative. .communication was also very good .All of the employees I came in contact with were very polite and helpful . More

by Saltydog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Grant
December 02, 2022

Jovany was excellent service advisor to work with. He is a pro.. he is excellent More

by Rolando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovny
November 22, 2022

Jovany very helpful. The young woman who checked me in was also very helpful. All of my experiences with Berman have been positive More

by larry-mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovany
Nov 22, 2022 -

larry-mccarthy responded

Confirmed

Nov 22, 2022 -

larry-mccarthy responded

Okay

November 22, 2022

Jovanny, my service specialist, was terific! He helped to assure a speedy battery replacement, as well as hrlping set my time and phone connection More

by Nancy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jovanny
October 20, 2022

Had my battery serviced today. Jovany Mariano was my service advisor. He was very courteous and professional. I rate him at ten (10) stars More

by newsat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovany Mariano, Cindy Sims
October 05, 2022

The team was so patient and helpful, especially Nick. Everything was clear during our first appointment and after signing, the support team was amazing More

by mahdi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette Cecce, Nicholas Fischer
September 28, 2022

Matt helped me with my Forester. He was knowledgeable and answered several questions. Explained the keyfob More

by rivjor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
September 09, 2022

Had my Forrester serviced today. Was greeted by Lonnie at 6 am , and he very thoroughly and quickly had me taken care of and I was on my way to work. Great job! More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie, Brittney Bush
Sep 27, 2022 -

Berman Subaru of Chicago responded

Thank you for our review. We appreciate your business.

September 01, 2022

Had my Crosstrek serviced today. Sardor gave me excellent service, which I would rate a "10". Best assistance I've ever had at Berman. Very friendly and thorough to the last detai More

by Cmvwchic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sardor Naymanboyev
Sep 27, 2022 -

Berman Subaru of Chicago responded

Thank you for your review. We appreciate your business.

August 29, 2022

Shrugged their shoulders when I reported 13mpg on my new ascent. Told me the car was working fine and basically to go away. EPA feels differently. Also worth reporting they sold me a vehicle with some s More

by sw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe D'Andrea
Sep 27, 2022 -

Berman Subaru of Chicago responded

Please contact Brian Trout our Service Manager at BTrout@berman.com or calling us directly.

Sep 27, 2022 -

sw responded

already moved on to subaru of north america will never deal with these guys again