Bernardi Volvo Cars Natick

The 20,000 mile maintenance was extremely quick, but thorough. I was pleasantly surprised that they vacuumed the interior and washed the exterior. thorough. I was pleasantly surprised that they vacuumed the interior and washed the exterior. More

This was my first visit at Bernardi Volvo for service and it was a great service experience. They were very thorough and I appreciate that you can track your service status on your phone. My advisor was quic it was a great service experience. They were very thorough and I appreciate that you can track your service status on your phone. My advisor was quick and efficient and went through a full report from the tech. Although it was just a software update, I was informed of potential points of service down the line with no pressure or obligation to complete them, rather be educated on the issues. I have also been considering a new car since December and Bernardi has been consistent, thoughtful, and attentive to my needs in my next vehicle, so it was nice to connect in person with Scott. When the right car comes along, I will not have any hesitation with working with the Bernardi team. More

People are very pleasant. They do good work, however, way overpriced. I paid the mechanic more for labor than I pay my lawyer per hour ( no joke) . They do good work, however, way overpriced. I paid the mechanic more for labor than I pay my lawyer per hour ( no joke) . More

Courteous emplyees with prompt service. I especially like getting a video report from the technician working on my car. I especially like getting a video report from the technician working on my car. More

Excellent customer service and professional through whole process. Everyone was vey accommodating and helpful from I original meting to completion. process. Everyone was vey accommodating and helpful from I original meting to completion. More

Great service by all involved in our purchase. Was not happy with the ability for privacy when discussing purchase. Private cubicles should be available. We were sitting in the open showroom alo Was not happy with the ability for privacy when discussing purchase. Private cubicles should be available. We were sitting in the open showroom along with people waiting for service on their vehicles. If it wasn’t for the fact that my wife wanted the vehicle we purchased I think that I would have selected another dealership! More

Always excellent service. Was able to get an appointment quickly, they send informative videos of the diagnoses and follow up to answer any questions. Highly recommend my serv Was able to get an appointment quickly, they send informative videos of the diagnoses and follow up to answer any questions. Highly recommend my service advisor Chris. He always makes the experience as seamless as possible. More

Service staff are very attentive and pleasant to work with. Videos from service were an unexpected improvement in transparency and a real innovation. Overall a great experience as always. Thanks Bernar with. Videos from service were an unexpected improvement in transparency and a real innovation. Overall a great experience as always. Thanks Bernardi. More

The service department was very accommodating and thorough. The agent was very knowledgable and good with explanations. thorough. The agent was very knowledgable and good with explanations. More

Very helpful and knowledgeable agent. Innovative new video service asking approval for repair. Timing was as predicted. Innovative new video service asking approval for repair. Timing was as predicted. More