Bernardi Volvo Cars Natick

Courteous emplyees with prompt service. I especially like getting a video report from the technician working on my car. I especially like getting a video report from the technician working on my car. More

Excellent customer service and professional through whole process. Everyone was vey accommodating and helpful from I original meting to completion. process. Everyone was vey accommodating and helpful from I original meting to completion. More

Great service by all involved in our purchase. Was not happy with the ability for privacy when discussing purchase. Private cubicles should be available. We were sitting in the open showroom alo Was not happy with the ability for privacy when discussing purchase. Private cubicles should be available. We were sitting in the open showroom along with people waiting for service on their vehicles. If it wasn’t for the fact that my wife wanted the vehicle we purchased I think that I would have selected another dealership! More

Always excellent service. Was able to get an appointment quickly, they send informative videos of the diagnoses and follow up to answer any questions. Highly recommend my serv Was able to get an appointment quickly, they send informative videos of the diagnoses and follow up to answer any questions. Highly recommend my service advisor Chris. He always makes the experience as seamless as possible. More

Service staff are very attentive and pleasant to work with. Videos from service were an unexpected improvement in transparency and a real innovation. Overall a great experience as always. Thanks Bernar with. Videos from service were an unexpected improvement in transparency and a real innovation. Overall a great experience as always. Thanks Bernardi. More

The service department was very accommodating and thorough. The agent was very knowledgable and good with explanations. thorough. The agent was very knowledgable and good with explanations. More

Very helpful and knowledgeable agent. Innovative new video service asking approval for repair. Timing was as predicted. Innovative new video service asking approval for repair. Timing was as predicted. More

Excellent communication! The video of the check with explanation was amazing . Really helpful to see how they determined what to recommend ! The video of the check with explanation was amazing . Really helpful to see how they determined what to recommend ! More

Always a good experience in the service department. One complaint is that I asked 3x if I could wait since I live far away. They wouldn’t let me because it was a recall. I had to rent a car pay for gas One complaint is that I asked 3x if I could wait since I live far away. They wouldn’t let me because it was a recall. I had to rent a car pay for gas only to be called less than 2 hours after drop off that it was ready. They also did a service. I don’t know why it was so quick? I wish I could have had a loaner but those were also not available. Overall everyone there is nice and knowledgeable. More

Great experience leasing a new Volvo with Paul Tallino. The dealership is easy to work with, communicates well and makes the process easy. The dealership is easy to work with, communicates well and makes the process easy. More