Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bernardi Volvo Cars Natick

Natick, MA

4.7
700 Reviews
Call Dealership (781) 235-8841
View Awards

910 Worcester St

Natick, MA

01760

Directions

By Type

700 Reviews of Bernardi Volvo Cars Natick

July 10, 2025

Bernardo Volvo is a comfortable, friendly and quality care Volvo dealership. David met me upon arrival to check me in-he inspired confidence. My service was completed in the time predicted and car’s ru More

by coribeth4357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Petillo
Report | Print
July 07, 2025

Customer service was good. James was helpful, attentive and with good customer’s skills. However, the cost to repair my car was very high, which I declined. More

by Dorys Alarcon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My only contact was James. I did not work with anybody else.
Report | Print
Jul 07, 2025 -

Bernardi Volvo Cars Natick responded

We appreciate you choosing Bernardi Volvo Cars Natick and for sharing your feedback about James. Thank you, Dorys, and we hope you have a great day!

July 04, 2025

Great professional service. Not pushy, respectful and values your time and money. Highly recommended for your Volvo needs More

by buttes.cognate.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Petillo
Report | Print
Jul 06, 2025 -

Bernardi Volvo Cars Natick responded

We really appreciate your recommendation of our team, and we are happy to have earned your business! Thank you for trusting Bernardi Volvo Cars Natick with your vehicle's care!

July 02, 2025

Excellent service each time I go in. They keep you informed, Great working with John. Everyone was excellent. Do not remember names. More

by Laura Paltrineri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Pollum, John Rappold, Chris Casey, David Petillo
Report | Print
Jul 03, 2025 -

Bernardi Volvo Cars Natick responded

Laura, we're elated to hear that you consistently receive excellent service at Bernardi Volvo Cars Natick. We'll make sure John and the rest of our team know about your kind words!

June 27, 2025

Dave was excellent! Bernardi keeps you informed with the service status and works with you to make sure things run smoothly. More

by pattyquirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Petillo
Report | Print
Jun 30, 2025 -

Bernardi Volvo Cars Natick responded

We're delighted to hear that Dave and the Bernardi Volvo Cars Natick team provided excellent service! Thanks for sharing your experience with us.

June 24, 2025

My service was done promptly and professionally. Everyone was courteous and helpful with my questions More

by Susanpbareps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Hichos
Report | Print
Jun 24, 2025 -

Bernardi Volvo Cars Natick responded

Susan, we're pleased to hear that you had a prompt and professional experience with our team at Bernardi Volvo Cars Natick. Thank you for the kind words!

June 20, 2025

I scheduled an appointment for routine maintenance and the representative confirmed a vacuum and exterior wash would be included. The car was returned and clearly the exterior was not even dry wiped. Wh More

by Ehoory44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Petillo
Report | Print
Jun 23, 2025 -

Bernardi Volvo Cars Natick responded

I'm sorry to hear about your experience with the maintenance service. It's disappointing that we didn't meet our usual standards, and I apologize for any inconvenience caused. We value your feedback and would like to make it right, so please feel free to reach out if you'd like further assistance or have additional concerns. Thank you, John Rappold - Service Director - john.rappold@bernardiauto.com

May 31, 2025

The service was quick and accurate. But, I left with the tire pressure indicators on, and thought they would be off by now, but still telling me to check tires?? If it doesn't go of More

by jeannaomi67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Casey, Scott Arsenault
Report | Print
Jun 02, 2025 -

Bernardi Volvo Cars Natick responded

Thanks for your feedback! We're glad to hear the service was quick and accurate at Bernardi Volvo Cars Natick. If the tire pressure indicators remain on, please feel free to bring your car back in so we can assist you further. Safe driving!

May 21, 2025

Dan Sinacole provided excellent service. He is very professional and knowledgeable. Dan provided updates on the service of my car. More

by B.Grandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sincole
Report | Print
May 21, 2025 -

Bernardi Volvo Cars Natick responded

We're delighted to hear that Dan provided you with excellent service at Bernardi Volvo Cars Natick. Thank you for sharing your experience!

May 16, 2025

Courteous service and clean facilities and excellent availability - the Volvo place to go. - keep up the good work More

by Camssmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 19, 2025 -

Bernardi Volvo Cars Natick responded

Thank you for the wonderful feedback! We're delighted to hear that our courteous service and clean facilities met your expectations at Bernardi Volvo Cars Natick. We look forward to welcoming you back in the future!

1
2
...
70