Back

Bernardi Volvo Cars Natick

Natick, MA

4.6
716 Reviews

910 Worcester St

Natick, MA

01760

Directions

By Type

716 Reviews of Bernardi Volvo Cars Natick

June 27, 2025

Dave was excellent! Bernardi keeps you informed with the service status and works with you to make sure things run smoothly. More

by pattyquirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Petillo
Jun 30, 2025 -

Bernardi Volvo Cars Natick responded

We're delighted to hear that Dave and the Bernardi Volvo Cars Natick team provided excellent service! Thanks for sharing your experience with us.

June 24, 2025

My service was done promptly and professionally. Everyone was courteous and helpful with my questions More

by Susanpbareps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Hichos
Jun 24, 2025 -

Bernardi Volvo Cars Natick responded

Susan, we're pleased to hear that you had a prompt and professional experience with our team at Bernardi Volvo Cars Natick. Thank you for the kind words!

June 20, 2025

I scheduled an appointment for routine maintenance and the representative confirmed a vacuum and exterior wash would be included. The car was returned and clearly the exterior was not even dry wiped. Wh More

by Ehoory44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Petillo
Jun 23, 2025 -

Bernardi Volvo Cars Natick responded

I'm sorry to hear about your experience with the maintenance service. It's disappointing that we didn't meet our usual standards, and I apologize for any inconvenience caused. We value your feedback and would like to make it right, so please feel free to reach out if you'd like further assistance or have additional concerns. Thank you, John Rappold - Service Director - john.rappold@bernardiauto.com

May 31, 2025

The service was quick and accurate. But, I left with the tire pressure indicators on, and thought they would be off by now, but still telling me to check tires?? If it doesn't go of More

by jeannaomi67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Casey, Scott Arsenault
Jun 02, 2025 -

Bernardi Volvo Cars Natick responded

Thanks for your feedback! We're glad to hear the service was quick and accurate at Bernardi Volvo Cars Natick. If the tire pressure indicators remain on, please feel free to bring your car back in so we can assist you further. Safe driving!

May 21, 2025

Dan Sinacole provided excellent service. He is very professional and knowledgeable. Dan provided updates on the service of my car. More

by B.Grandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sincole
May 21, 2025 -

Bernardi Volvo Cars Natick responded

We're delighted to hear that Dan provided you with excellent service at Bernardi Volvo Cars Natick. Thank you for sharing your experience!

May 16, 2025

Courteous service and clean facilities and excellent availability - the Volvo place to go. - keep up the good work More

by Camssmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 19, 2025 -

Bernardi Volvo Cars Natick responded

Thank you for the wonderful feedback! We're delighted to hear that our courteous service and clean facilities met your expectations at Bernardi Volvo Cars Natick. We look forward to welcoming you back in the future!

April 28, 2025

Convenient location. Always helpful. Easy appointments and great work. I have bought 5 Volvos and couldn’t be happier. More

by Fargnoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 29, 2025 -

Bernardi Volvo Cars Natick responded

Thank you for your continued trust in Bernardi Volvo Cars Natick! We're delighted to hear that our convenient location and helpful service have made a positive impact on your experience. Enjoy driving those Volvos, and we look forward to assisting you again soon!

December 04, 2024

There are plenty of places to buy or lease a car so no matter what you do, don't go to Bernard Volvo to buy one. We have been loyal customers of this dealership, having leased six different Volvos over th More

by LisaJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General manager, finance manager , Sam Brandt
Dec 04, 2024 -

Bernardi Volvo Cars Natick responded

Mr. & Mrs. R – Thank you for the conversation this morning and giving us the opportunity to resolve the situation in a positive way. I look forward to seeing you and thanking you in person at your delivery. Best Regards, Marc H – General Manager Bernardi Volvo Natick

October 26, 2024

Great service and work done. I came in for a maintenance oil change and discovered that the rotors on my S90 needed to be placed, in addition to the brake pads. Dave Petillo wa More

by Andrew Leger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Petillo
June 30, 2024

Smooth transaction from the start. Everyone I came in contact with was a professional who knew their stuff, and no pushy sales tactics. I love that I didn't have to try and stay on the More

by misswig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Arsenault