Bernardi Volvo Cars Natick

Simple maintenance, handled well Had some basic things done: Oil change, tire rotation, etc. Promised 1.5 hours, it turned out to be slightly longer. Car was clean. Interaction with Had some basic things done: Oil change, tire rotation, etc. Promised 1.5 hours, it turned out to be slightly longer. Car was clean. Interaction with staff was excellent. Unfortunately, due to COVID-19 the passenger ride service is cancelled. the waiting area was comfortable and clean, but not too quiet given it's in the middle of the show floor. I'm glad that means the TV is muted, but still a little bit too much commotion to do heavy reading. More

Had my car towed here from the cape on a Friday night after hours - got a call from service at 7am! They were on the case - chris took excellent care of me and the car! after hours - got a call from service at 7am! They were on the case - chris took excellent care of me and the car! More

The Best This is the very first time in my life that I can say we love this dealership. Our salesperson, Steve Mulally, is outstanding, Sam Lee has also made o This is the very first time in my life that I can say we love this dealership. Our salesperson, Steve Mulally, is outstanding, Sam Lee has also made our experience wonderful. Their service dept. is in a class all its own! More

What a wonderful experience dealing with Sam and the entire team at Volvo. Sam made the process so easy and he went above and beyond in every way. entire team at Volvo. Sam made the process so easy and he went above and beyond in every way. More

Thoughtful, professional and accommodating. Very knowledgeable about their product line as well as the purchase/lease process. Very responsive to questions and concerns in a timely fashion. knowledgeable about their product line as well as the purchase/lease process. Very responsive to questions and concerns in a timely fashion. More

40K check up Great dealership great service forgot to add wiper fluid but otherwise fantastic i do not know what else to say other than all Volvo people i worked Great dealership great service forgot to add wiper fluid but otherwise fantastic i do not know what else to say other than all Volvo people i worked with helpful More

Not often do you get to have this great kind of experience - thoughtful salespeople who listen, collaborate and are transparent and low key in the buyer experience. How do you not buy a Volvo from experience - thoughtful salespeople who listen, collaborate and are transparent and low key in the buyer experience. How do you not buy a Volvo from this team! Thank you for being a different sales experience - Sam and Silvano! More

Rude, unprofessional appointment coordinator I can't comment on performance of the sales team, but called to set up my first service appointment and the service coordinator I spoke with was flat I can't comment on performance of the sales team, but called to set up my first service appointment and the service coordinator I spoke with was flat out rude, condescending and inpatient. Clearly had a disdain for anyone who speaks with an accent. I've never had this experience before with any of my Volvos (5) More

My car was picked up, serviced well and dropped off at my home! Thank you very much for providing an excellent service during this tough time! home! Thank you very much for providing an excellent service during this tough time! More

Great buying experience! John and Sam did a fantastic job on being responsive, pleasant and honest. Sam was very efficient in proposing a pricing model that word for us. Pap John and Sam did a fantastic job on being responsive, pleasant and honest. Sam was very efficient in proposing a pricing model that word for us. Paperwork was a breeze with Tejal and the car was delivered quickly, Truly a pleasure getting our car from these folks. More