
Bernardi Volvo Cars Natick
Natick, MA
Filter Reviews by Keyword
By Type
693 Reviews of Bernardi Volvo Cars Natick
Title The experience of leasing our new Volvo XC 90 was Easy, transparent and smooth. The team was great. And partnered to provide a nice experience for us The experience of leasing our new Volvo XC 90 was Easy, transparent and smooth. The team was great. And partnered to provide a nice experience for us. Light years ahead of the experience at Infiniti. More
Excellent. Very smooth, easy process from start to finish. I was brought in by my very good experience with the service department and the sales department was just as good. It was the quickest and easiest pro I was brought in by my very good experience with the service department and the sales department was just as good. It was the quickest and easiest process in getting a new car that I have had. I look forward to dealing with Volvo of Wellesley in the future. More
Exceptional Service Helped us to find a used vechile in wonderful condition! Provided us with a leather specialist who fixed a minor imperfection. Provided us with transp Helped us to find a used vechile in wonderful condition! Provided us with a leather specialist who fixed a minor imperfection. Provided us with transportation to the mall for lunch while we waited for the repair. The office help was great too! More
Service was fantastic I had not been to this deal before and found them to be extremely helpful friendly and professional. Minor service re parking light replacement and I had not been to this deal before and found them to be extremely helpful friendly and professional. Minor service re parking light replacement and inception sticker but of this is an indication of the quality of service I will be back. More
Above and beyond! Fixed a chronic problem that another dealer (with multiple attempts) could not- was able to provide a loaner car in 4 days- 2 other dealers I would ha Fixed a chronic problem that another dealer (with multiple attempts) could not- was able to provide a loaner car in 4 days- 2 other dealers I would have to wait another week. (11 day wait)- Returned my voice mail (left after closing) at 9:15 the next morning (on a Saturday) A model of above and beyond customer service!!! Thank you Wellesley Volvo!!😎👌😎 More
Excellent service This was my first visit for routine maintenance and it went well. They had everything ready when I arrived, including the loaner car, and were done wi This was my first visit for routine maintenance and it went well. They had everything ready when I arrived, including the loaner car, and were done with the work ahead of schedule. Very friendly team and a pleasure to do business with. More
Great service at a reasonable price. I gave this rating because the person who I originally spoke with (David) did a good job of getting the vehicle in for service and it was ready as pro I gave this rating because the person who I originally spoke with (David) did a good job of getting the vehicle in for service and it was ready as promised. Plus, the cost was reasonable considering the other places I checked out. I will definitely be back! More
Great service As always everything went well. Met Chris Casey for the first time & he kept my informed while I waited. As usual Steve Moynihan was great. As always everything went well. Met Chris Casey for the first time & he kept my informed while I waited. As usual Steve Moynihan was great. More
Superb service experience Purchased a certified preowned vehicle in late October 2018. Went back for my 30k complimentary service. Made the appointment for service with Richard Purchased a certified preowned vehicle in late October 2018. Went back for my 30k complimentary service. Made the appointment for service with Richard. On arrival was greeted by Paulo. He handled the appointment as a professional, treated me as a valued client. My service took a little more than hour, but less than the three hour window I was originally given. I am happy and recommend this dealership. More
Excellent Buying Experience Staff was friendly and knowledgeable. Took time to explain the various trim levels and features (both standard and optional). They were patient will Staff was friendly and knowledgeable. Took time to explain the various trim levels and features (both standard and optional). They were patient will I decided on the exterior and interior colors. They didn't; have the specific configuration/color I wanted but they were able to secure one from another dealer. They thought it would be about a week for the car to arrive, but it only took two days! More