Bernardi Volvo Cars Natick

Excellent courteous service I recently brought my XC90 in for service and everything went very smoothly. I was in and out quickly with a nice loaner and my car was ready sooner I recently brought my XC90 in for service and everything went very smoothly. I was in and out quickly with a nice loaner and my car was ready sooner than I expected. Highly recommend thank you! More

Pleasant, low-hassle buying experience Bought a 1-year-old Certified Pre-owned Volvo based on web search. Volvo of Wellesley was quite responsive via e-mail. When I arrived, I was imme Bought a 1-year-old Certified Pre-owned Volvo based on web search. Volvo of Wellesley was quite responsive via e-mail. When I arrived, I was immediately greeted by John LaBruzzo. John is an excellent salesman. Low-key, no high pressure, knows the cars well. Felt like he was on my side. After a test drive with John, he gave me the keys and let me drive by myself for an hour. When I returned, we talked about the price, trade-in, etc. Sales manager got involved in trade-in, and this was OK, although they did not give me much over the minimum Kelly BB value. Then met with business manager Julie Lapore, who also was pretty low-key, but good and what she does. She ended up selling me a 10-year service contract, supposedly at the cost of an 8-year , and then discounted that by about 15% more. Still wicked expensive at $3k, but the car is so complicated, it seemed worthwhile. I passed on the $2k wheel insurance, pre-paid maintenance, and body and interior protection. If I bought it all, it would have added $10k to the price of the car. I was able to FedEx in my old car title and cashiers check, and just showed up a couple days later and everything was ready. They handled the registry for me, contacted my insurance company, canceled my old plates, etc. Very low hassle. John spent a good amount of time explaining how the car worked (all of the features), and that was it. Of the 10 cars I have bought in my life, this was probably the least stressful, least hassle experience. While it helped that I did try to negotiate the price down a lot (since the internet already told me it was priced $3k below market value), I think Volvo of Wellesley did a great job reducing the stress and hassle. I would definitely go back, even though it is far from my home. More

Excellent experience Christopher is a gem: professional, organized, responsive, pkeasant, excellent communicator, very knowledgeable and focused. Congratulations on Christopher is a gem: professional, organized, responsive, pkeasant, excellent communicator, very knowledgeable and focused. Congratulations on a great new hire, a worthy successor to the high standards of customer service set by Steve. More

Service Great first time service appointment! Everyone was helpful and accommodating, work was performed in a timely matter, shuttle rides quick and easy, an Great first time service appointment! Everyone was helpful and accommodating, work was performed in a timely matter, shuttle rides quick and easy, an overall pleasure. More

Title The experience of leasing our new Volvo XC 90 was Easy, transparent and smooth. The team was great. And partnered to provide a nice experience for us The experience of leasing our new Volvo XC 90 was Easy, transparent and smooth. The team was great. And partnered to provide a nice experience for us. Light years ahead of the experience at Infiniti. More

Excellent. Very smooth, easy process from start to finish. I was brought in by my very good experience with the service department and the sales department was just as good. It was the quickest and easiest pro I was brought in by my very good experience with the service department and the sales department was just as good. It was the quickest and easiest process in getting a new car that I have had. I look forward to dealing with Volvo of Wellesley in the future. More

Exceptional Service Helped us to find a used vechile in wonderful condition! Provided us with a leather specialist who fixed a minor imperfection. Provided us with transp Helped us to find a used vechile in wonderful condition! Provided us with a leather specialist who fixed a minor imperfection. Provided us with transportation to the mall for lunch while we waited for the repair. The office help was great too! More

Service was fantastic I had not been to this deal before and found them to be extremely helpful friendly and professional. Minor service re parking light replacement and I had not been to this deal before and found them to be extremely helpful friendly and professional. Minor service re parking light replacement and inception sticker but of this is an indication of the quality of service I will be back. More

Above and beyond! Fixed a chronic problem that another dealer (with multiple attempts) could not- was able to provide a loaner car in 4 days- 2 other dealers I would ha Fixed a chronic problem that another dealer (with multiple attempts) could not- was able to provide a loaner car in 4 days- 2 other dealers I would have to wait another week. (11 day wait)- Returned my voice mail (left after closing) at 9:15 the next morning (on a Saturday) A model of above and beyond customer service!!! Thank you Wellesley Volvo!!😎👌😎 More