Bernardi Volvo Cars Natick

Knowledgeable explained all aspects of transaction Julie was Outstanding Dealership The best dealership I dealt with. Went to several dealers to lease a car They were the difference. The people I dealt with Outstanding Dealership The best dealership I dealt with. Went to several dealers to lease a car They were the difference. The people I dealt with More

$3700 of repairs this month We have a 2007 Volvo XC-90 V8 that we love. It has over 200,000 miles and Paulo and Steve in service are always very supportive and prompt with repai We have a 2007 Volvo XC-90 V8 that we love. It has over 200,000 miles and Paulo and Steve in service are always very supportive and prompt with repairs. More

Fantastic Customer Service This was my first experience buying a car/taking out an auto loan and the whole thought of going to a dealership just sounds so unappealing to me. Fro This was my first experience buying a car/taking out an auto loan and the whole thought of going to a dealership just sounds so unappealing to me. From the moment I inquired about my car online, John made the process truly enjoyable and also informative. He explained every term and every feature to me, never made me feel pressured towards making a purchase, and stayed in contact with me after to make sure I still loved the car! In addition he did everything in his power to get me the best deal on the price of the car as well as my trade in value. I will not hesitate to return to John for my next purchase and I’ll definitely be recommending him! I also got to work with Julie and Kevin in finance who were so friendly and also explained everything very clearly to me. They were able to beat my rate from a private lender which was impressive and Julie gave me her honest opinion of which warranty packages would be most useful to me in my car purchase. I appreciated them all so much! More

Great Service This was my second Volvo xc60, so I was very familiar with the vehicle. Steve Mullally answered all my questions, as did Paul Tallino. Great Service a This was my second Volvo xc60, so I was very familiar with the vehicle. Steve Mullally answered all my questions, as did Paul Tallino. Great Service all around, including after sale. More

Customer Service Customer service was excellent. Repairs were done on time and on budget. An excellent courtesy shuttle ride was offered and accepted to and from my Customer service was excellent. Repairs were done on time and on budget. An excellent courtesy shuttle ride was offered and accepted to and from my home. A+! More

Friendly staff The staff at the Wellesley Volvo are friendly. My car had two cases of issues, there were all fixed under warranty without any cost. Both cases they a The staff at the Wellesley Volvo are friendly. My car had two cases of issues, there were all fixed under warranty without any cost. Both cases they arrange a loaner vehicle for a few days. More

Return visit Although I had been there last week for low tire pressure, the warning came on again and I returned. It turned out to be the right rear not left, and Although I had been there last week for low tire pressure, the warning came on again and I returned. It turned out to be the right rear not left, and they checked for leaks and didn't find any. At this point, it' the car that's picky but the service was still great. In and out with a nice car wash, always welcome at this time of year. More

Bad tire Good service The tire pressure warning had come on the previous week and I had filled the tire with air but it came on again so I called the dealership and got an The tire pressure warning had come on the previous week and I had filled the tire with air but it came on again so I called the dealership and got an appointment for that day. I was pleasantly surprised when the tire was fixed (nail in it) and my car was washed and waiting for me in less than an hour. More

Great service experience! Thank goodness for the CPO warranty! An otherwise very expensive repair (All of the pistons and rings were replaced due to oil being burned) was done Thank goodness for the CPO warranty! An otherwise very expensive repair (All of the pistons and rings were replaced due to oil being burned) was done for no cost to me. More