Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bernardi Volvo Cars Natick
Natick, MA
693 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
693 Reviews of Bernardi Volvo Cars Natick
January 25, 2019
Excellent customer service I had an excellent experience with both the online scheduling tool and the in-person customer service of the service department. They have a waiting a I had an excellent experience with both the online scheduling tool and the in-person customer service of the service department. They have a waiting area with hot coffee, tea, spring water, and small snacks. They have two business center desks that are sectioned off for a quieter atmosphere. These have a wired or wireless network connection options. The sales department was also helpful in answering my questions about new models, but were not pushy for making a sale. The service department had my SUV ready within 15 minutes of their estimate. It had been washed and the vehicle's maintenance booklet had been stamped and filled in. The online coupon available on their website saved me $75 on my service. More
by Bovolvo
Employees Worked With
Steven from Service
January 07, 2019
catching a major problem before it became a problem steve and paolo caught a major engine block problem in routine safety check before a road trip and addressed it in a timely and cost effective manner steve and paolo caught a major engine block problem in routine safety check before a road trip and addressed it in a timely and cost effective manner More
by drew85
Employees Worked With
steve moynihan, paolo in service
December 31, 2018
Great place. I really had a good experience buying my Volvo. I didn’t feel pressured at all and I feel like I got a great price. I really had a good experience buying my Volvo. I didn’t feel pressured at all and I feel like I got a great price. More
by Cliffz123z
Employees Worked With
John LaBruzzo, Julie Lepore
December 29, 2018
service The service department is always very nice and accommodating. They take the time to answer questions and made it easy to drop off and pick up my car! The service department is always very nice and accommodating. They take the time to answer questions and made it easy to drop off and pick up my car! More
by Gwen2019
Employees Worked With
Service Department
December 27, 2018
Outstanding! Excellent experience in every aspect! Great explanations, instructions, sales, financial services. Caring and knowledgeable and personal! Gave time an Excellent experience in every aspect! Great explanations, instructions, sales, financial services. Caring and knowledgeable and personal! Gave time and expertise. Outstanding!Would recommend this dealership and staff with highest ratings! More
by Sharon
Employees Worked With
Manager, Steve Mullally, Hayley Zagacki, Kevin Planchon
December 12, 2018
Great experience! My husband and I had a great experience here. Each person that we interacting with was quick and efficient from start to end which made the process ve My husband and I had a great experience here. Each person that we interacting with was quick and efficient from start to end which made the process very smooth. It’s clear that customer service is very important to these folks! More
by Indianhill1
Employees Worked With
John LaBruzzo, Melissa Corrado
December 10, 2018
Patient and helpful Silvano worked with us to find a car we want with the features we were interested in. He took time to walk us through them so we'd be good to go when Silvano worked with us to find a car we want with the features we were interested in. He took time to walk us through them so we'd be good to go when we drove off the lot. The whole dealership was friendly (and patient) with our two children too. More
by merisunshyne
Employees Worked With
Silvano Senn, Julie Lepore, Kevin Planchon
November 22, 2018
Great service from beginning to end Great service, free loaner, 10 percent discount on parts and finished on time by the end of the day. People were very friendly and professional. Great service, free loaner, 10 percent discount on parts and finished on time by the end of the day. People were very friendly and professional. More
by Robtld
Employees Worked With
Melissa Corrado
November 15, 2018
Excellent Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining prod Greeted quickly , treated kindly, explained everything and not pushy. Reasonable , timely and efficient ... Julie was terrific at explaining products in the after sale. Bill was so helpful in explaining all my choices More
by Paul groipen
Employees Worked With
Bill glasman. And Julie ( back office)
November 06, 2018
No-pressure test drove; came back and bought that day. We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and inform We set out to test drive 3 models one Saturday and went to Volvo of Wellesley first. Josh got us in a vehicle quickly and was very friendly and informative about the options, the features, and the pricing. We left to conduct our two other test drives (without feeling any pressure), then came back 2 hours later and bought the Volvo. Great experience, Josh was very straightforward to work with. Would come back again. More
by Fam'o'Four
Employees Worked With
Joshua Vanderweide
