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Bert Ogden Buick GMC

Edinburg, TX

4.1
67 Reviews

4216 North Expressway 281

Edinburg, TX

78539

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Showing 67 reviews

September 25, 2013

I have taken my GMC Sierra for routine service and repair for the past twelve years. Chris Hatzold and his team have been nothing but helpful in caring for truck. The staff is friendly and very knowledgabl More

by Kvaladez1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hatzold
Sep 30, 2013 -

Bert Ogden Buick GMC responded

Thanks for your loyalty! We are glad that we have been able to help over the past 12 years, and we look forward to the next 12...Dale Gas!

September 24, 2013

Thanks for the fast and friendly service, Alfred made it fast and easy, I was offered to wait in the waiting area I was offered coffee or water together with sweat bread, or if I didn't want to wait they ha More

by Adieno somar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred, Marlene and Jackie
Sep 30, 2013 -

Bert Ogden Buick GMC responded

Thanks for the great review, and for allowing us to service you vehicle. We try our best to make our customers' experience as pleasurable as possible. Please let us know if there is anything else we can do to make your future visits even more satisfactory. Dale Gas!

September 20, 2013

I am a long-term customer of Bert Ogden, and one of the reasons is the great service I recieve from the dealership and Cris as well as the other employees immediate attention --- very detailed, very friend More

by sharlotte01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Hatzold
Sep 20, 2013 -

Bert Ogden Buick GMC responded

Thank you for your long-term loyalty. Employees like Chris are one of the reasons why we have loyal customers such as you! We look forward to future opportunities to surpass your expectations.

September 19, 2013

They picked up my suburban from the office which saved me time. They kept me informed of the work with respect to how long the repair would take and the cost of the repair. More

by pawelepj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Hatzold
Sep 20, 2013 -

Bert Ogden Buick GMC responded

Thank you for the great rating! Good communication is a point of emphasis in our service department. Please let us know if there is anything we can do for you in the future!

September 19, 2013

The service manager has done an excellent job getting my car in for service when needed. Not only has he gotten my car in when needed, but the time that it takes is very reasonable for what is being done. More

by Saranda13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hatzold
Sep 19, 2013 -

Bert Ogden Buick GMC responded

Thank you for the kind words! We appreciate the recommendation, and we love online feedback from our service customers. Chris is a great asset to our company. We look forward to continuing to service your vehicle!

August 25, 2013

I felt that my experience there at Buick GMC was very satisfying because Juan was very nice and helpful and the car that we purchased is just what we were looking for. More

by ednacortez4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Mancha
Sep 19, 2013 -

Bert Ogden Buick GMC responded

Congratulations on the new vehicle purchase! We are glad we were able to assist you with finding the right vehicle. Please let us know if there is anything we can do for you in the future!

August 15, 2013

This is the first time that I purchased a Buick. I had always admired the brand. When we arrived we were put at ease by Martin Aguirre, the salesman. He was very professional but very friendly. He helped More

by buickgrma3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Aguirre
Sep 19, 2013 -

Bert Ogden Buick GMC responded

Welcome to the Bert Ogden Buick family! Buicks really are great vehicles and it sounds like Martin was able to help find the right one for you and your family. Thank you for allowing us to earn your business, and we will be sure to pass on the kind words to Martin!

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