RIDICULOUS... It hards to live up to their promises. I was too keen for them to "pull their stupid wool over my eyes". The young man was trying to make a rapid commission, and they were trying to have my finance through GMC, while I preferred USAA. I purchased my SUV, which was financed through my bank. It took two months to sent to my bank the signed Purchase Order. Thereby Late payment was set in. My bank tried to reaching the finance guy and he never returned their calls for 8 weeks. My bank finally asked me to escalate the matter. I threatened to contact the owners and the corporate office. Immediately, they executed the process within 2 hours. The sales team is friendly, I however heard horror stories about the dealership service practices and will never take my vehicle to be service there. South Texas GMC is in my neighborhood, and I will give them a shot instead. I like other dealerships of Bert Ogden: I purchased a Nissan Titan from the Nissan dealership. Once you step into the Bert Ogden Nissan dealership, it seems like you are at an episode of the TV series CHEERS, where everybody knows your name, and glad that you came.