Bert Ogden CDJR
Harlingen, TX
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Scheduled maintenance Always greet you. Your service us always completed in a timely manner. Comfortable area if you are waiting on your vehicle. Coffee, water, and pop Always greet you. Your service us always completed in a timely manner. Comfortable area if you are waiting on your vehicle. Coffee, water, and pop orn. More
Quality Always meets and exceeds my expectations. Lupe always greets with a smile and very helpful. Wait time is minimal and service department is ready to Always meets and exceeds my expectations. Lupe always greets with a smile and very helpful. Wait time is minimal and service department is ready to service my vehicle upon my arrival. More
Awesome service time. It took about : 20 minutes from the time I arrived to received my vehicle already serviced with an oil change, you guys deserve a round of applauses It took about : 20 minutes from the time I arrived to received my vehicle already serviced with an oil change, you guys deserve a round of applauses from a happy customer! More
Perfect experience! Customer service was on point! Professionalism was on display at all times by the entire staff. I truly could not have asked for a better experience. Customer service was on point! Professionalism was on display at all times by the entire staff. I truly could not have asked for a better experience. More
Great Hospitality The customer service is great... Went in to buy a 2nd car. Will keep on purchasing from Bert Ogden. Eric (Cuba) was on top of things and even tho it w The customer service is great... Went in to buy a 2nd car. Will keep on purchasing from Bert Ogden. Eric (Cuba) was on top of things and even tho it was a long process he stayed by outside and made us feel at home. More
Great Fast and friendly nice experience we watched a little tv my wife ate a little popcorn, we looked at a few cars. Had a great experience. Fast and friendly nice experience we watched a little tv my wife ate a little popcorn, we looked at a few cars. Had a great experience. More
Customer experience! James did a great job finding my true needs. While I was there the experience was awesome. My little boy and I were treated like family. That's one th James did a great job finding my true needs. While I was there the experience was awesome. My little boy and I were treated like family. That's one thing you don't feel when you go to dealerships. More
Excellent experience.. Treated us like family.. It eas an amazing experience. Our first timeat the dealership searching fir a suv, and we drove off with one.. Very satisfied/ happy and amezed of how It eas an amazing experience. Our first timeat the dealership searching fir a suv, and we drove off with one.. Very satisfied/ happy and amezed of how great Mr Ramon Ruiz treated us .. He was very attentive and met our needs.. Treated ud like family very satisfied would go back again with out a doubt!! Thank yoy once again Mr Ramon for your help. Love our Rav4.. More
Warranty to check wind noise Could not make an appointment to have checked. Said we'd have to leave pickup. We just bought the truck in November. A seal is probably loose. Also we Could not make an appointment to have checked. Said we'd have to leave pickup. We just bought the truck in November. A seal is probably loose. Also we checked because the wrong wiring pig tale for auxiliary brake control was for a 2012 vehicle ours is 2015 so would not plug in, wanted to sell me a $200 plus control made for my truck. Thought of buying second vehicle for wife now I'm reconsidering if can't get service. We had a Toyota bought from you before we traded. Had much better service downtown at your dealership. Was told I had an attitude after waiting an hour and left. More
does not honor veterans Had $1000 discount from USAA whom represent all veterans, they told me they didnt honor that discount. I asked them to match the other qoute I had fro Had $1000 discount from USAA whom represent all veterans, they told me they didnt honor that discount. I asked them to match the other qoute I had from different dodge dealer or at least come close to it. They would not come down one dollar. More

