Bert Ogden Hyundai

To purchase a new car good service is terrible could not get a loaner all weekend for a problem with the car paying for car I didn't have for a whole weekend get a loaner all weekend for a problem with the car paying for car I didn't have for a whole weekend More

Wayne in service helped us out today. Courteous, competent, and professional. I give him a solid 10. Kim and Jolene Swanson Courteous, competent, and professional. I give him a solid 10. Kim and Jolene Swanson More

My husband took our Hyundai Tucson for a oil change on 3-16-23. We were given the upmost attention to our vehicle as well as us being there waiting for our vehicle to get service at the dealership. We wer 3-16-23. We were given the upmost attention to our vehicle as well as us being there waiting for our vehicle to get service at the dealership. We were greeted by Mr. Johnathan & Ms. Bianca. We were so satisfied with the attention they both gave us and our vehicle. Thank you so much Jonathan & Bianca it was a pleasure meeting you. More

Spent a couple of hours working on figures and was given a price. Told them I would come in tomorrow to start the paperwork to purchase becauseI was running late for work. Tomorrow comes and the original ca a price. Told them I would come in tomorrow to start the paperwork to purchase becauseI was running late for work. Tomorrow comes and the original car was sold. What a disappointment. I was then offered an exact car (everthing was exact accept the VIN #). Since it was in transit, I was going to make the check out for $200 to hold this I one. As I was writing the check, they did the figures again but not for the exact price. (A difference of $819.) They said because this was yesterday's price (not even 24 hours). I told them no! How could this be? I did not believe this was happening. I walked out with tears in my eyes. I too am a Sales Specialist and if I put it in writing together with the National promotions and with the promise of the Manager's (Erick) discount promise...it should stay the price and I would honor it. I am also a good customer (loyal, if treated right) and to be told, less than 24 hours that the price is no longer valid because this car sold...really! I would have honored the same price to make the sale. I walked out of the dealership disappointed (to say the least) at the Salesperson and the Manager. Shame on your Erick (Manager) and Guillermo (Produce Professional)!!! More

I had a wonderful experience at Bert Ogden Hyundai in Harlingen Texas. I worked with a sales person name Michael a very nice young man. I also had the pleasure to work with the general manager (Francisc Harlingen Texas. I worked with a sales person name Michael a very nice young man. I also had the pleasure to work with the general manager (Francisco Rodriguez). I purchased a 2022 Kona Limited and I know I got the very best price in town. If you are looking for a Hyundai in the Harlingen area I highly recommend Bert Ogden and asked for Michael. More

Thank you Hyundai Harlingen Our salesman Mr. James Hernandez, did a great job as well as the other staff members. Even though the dealership is over 40 miles from my house I wil Our salesman Mr. James Hernandez, did a great job as well as the other staff members. Even though the dealership is over 40 miles from my house I will definitely be going back for my next vehicle purchase. More

Fail to provide info on insurance Staff did not explain the requarment for for the insurance on a lease care when back to cancel the purchase but staff made it impossible to do not a Staff did not explain the requarment for for the insurance on a lease care when back to cancel the purchase but staff made it impossible to do not a very pleasant day More

Customer service Great customer service, respected my decisions. They gave me everything I wanted in my car. Got my car cleaned and they were really friendly. They did Great customer service, respected my decisions. They gave me everything I wanted in my car. Got my car cleaned and they were really friendly. They did make a mistake on my numbers and got me upset but they fix it. More

Hubbell review the only reason I purchased from this particular dealership was the sales person Clark...he was very professional al all times. Also dealt with Javie the only reason I purchased from this particular dealership was the sales person Clark...he was very professional al all times. Also dealt with Javier at Bert Ogden Kia and not very impressed. More

Awesome experience We had an awesome experience buying two vechiles Everyone from sales person to finance were awesome we will definitely return when another car is need We had an awesome experience buying two vechiles Everyone from sales person to finance were awesome we will definitely return when another car is needed. More