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Bert Smith BMW

St Petersburg, FL

4.7
612 Reviews

3800 34th St N

St Petersburg, FL

33714

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612 Reviews of Bert Smith BMW

January 22, 2024

Fast, efficient, always available, always immediately responsive, and always there to make everything as clear and easy as possible. Juan Aviles was who I worked with, and he was absolutely wonderful. Co More

by WEBERBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aviles
January 20, 2024

Polite, efficient service personnel. Completed in reasonable time. Easy to make appointments, good follow up communications via email and test. More

by JT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natelie
January 19, 2024

Very professional and helpful. Would recommend to all my friends.It was a great overall experience. More

by lweglarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Reed
January 08, 2024

Very clean and very professional in the service department. They were very knowledgeable, they knew who I was, and what my car needed before I even said anything. More

by jimmyoj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Alvarado
January 08, 2024

Gio was a pleasure to work with. He was very helpful in finding the right car for me, More

by sdlgolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Alvarado
January 08, 2024

Rude lady at auto rental Outrageous prices The only nice person was Dorathy Snobby people rude and not friendly at all ! I’ll be going to Ferman More

by npaubry
Recommend Dealer
No
Employees Worked With
The lady where you get a loaner car is rude
Jan 09, 2024 -

npaubry responded

Customer service for repairs sucks

January 07, 2024

I recently worked with Roger Pedersen on the purchase of a new X7, and I cannot speak highly enough about my experience with Bert Smith BMW. I have purchased many vehicles, and this was the smoothest and qu More

by Brendan McDowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Pedersen
January 05, 2024

Very responsive to my requirements, offered an appointment within 2 days over the holiday period, answered all my questions. Under the car inspection via Video is a really good idea. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Richman
December 30, 2023

Friendly customer service. Service agent demonstrated adequate knowledge of the matter, that took me there. Very accommodating as far as the need for a courtesy vehicle is conc More

by Xavier M Jenkins, MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
December 29, 2023

Roger was there for us at every step and understood our situation. He made the buying process very easy. More

by jansem2851@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie , Alex Alvarado
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