Bert Smith Subaru Volkswagen

Easy, no pressure experience. Kaitlyn was very helpful and understood our needs. She was timely in her communications and follow up. Kaitlyn was very helpful and understood our needs. She was timely in her communications and follow up. More

Please don’t let the smaller size, and the less updated side, of the Bert Smith Subaru/Volkswagon dealership dissuade you from stopping in. There is still a large selection of Subarus available, and if it’ side, of the Bert Smith Subaru/Volkswagon dealership dissuade you from stopping in. There is still a large selection of Subarus available, and if it’s not your perfect car, the wonderful Staff, like Kaitlyn Coon who I had the pleasure of working with, will help you create your dream car. Kaitlyn and Yianni Ioannopoulos were amazing in assisting me with building my car. They made sure to let me know all of the options available and I never felt rushed or pressured. Kaitlyn was fabulous, always keeping me informed with updates on the status of my car. She was also very knowledgeable and patient, no matter how many questions I had. The financial service manager, Dino Actipis, was happy, kind and explained everything clearly and patiently. So, from start, to then driving off the lot with my amazing Subaru, I have been so very happy, elated and grateful. More

Service is well performed and on time. Staff at service desk are knowledgable and friendly. Staff at service desk are knowledgable and friendly. More

Excellent experience with Jamil Jafarov purchasing a new GTI. Unlike other VW dealers in the area, this place respects its customers. 10/10 would recommend to friends and would buy here again. GTI. Unlike other VW dealers in the area, this place respects its customers. 10/10 would recommend to friends and would buy here again. More

Kaitlyn was very helpful and made the experience very easy and made the ordeal very smooth easy and made the ordeal very smooth More

Attentive, knowledgable and friendly staff who helped with my trade-in and left no stones unturned to find the exact car I wanted in a very short period of time. with my trade-in and left no stones unturned to find the exact car I wanted in a very short period of time. More

Had a wonderful experience and Bert Smith and specifically with Shannon! She made the process seamless. specifically with Shannon! She made the process seamless. More

Consistent excellence service and a good customer experience. Will continue to go back and purchase here experience. Will continue to go back and purchase here More

What a fantastic experience! Kaitlin was the best! I brought my dad with me to look at new Foresters and Crosstreks. Kaitlin was friendly, knowledgeable, and so kind to my (elder Kaitlin was the best! I brought my dad with me to look at new Foresters and Crosstreks. Kaitlin was friendly, knowledgeable, and so kind to my (elderly) father. The process was easy, and everyone was transparent about the costs and fees. I would 100% buy another vehicle here, thanks to the experience I had working with Kaitlin. And I love my new Crosstrek! More

Shannon Hardwick is incredible! She is knowledgeable, professional, responsive, courteous, patient - simply a delight to do business with. She is knowledgeable, professional, responsive, courteous, patient - simply a delight to do business with. More