"Julian Bitar was of great help. Set up a loaner for the..."
Julian Bitar was of great help. Set up a loaner for the day and had my service completed hours before I anticipated. Ask for Julian, you won't be disappointed!
"Our service representative, Bart Bartley, is very..."
Our service representative, Bart Bartley, is very knowledgeable, efficient and professional regarding our scheduled service and answered all our questions. We are very pleased with the work performed on our vehicle. We were also very pleased to receive our car back an hour before the estimated time.
"From the minute you pull into the service area, you are..."
From the minute you pull into the service area, you are greeted by friendly, efficient staff who get you checked in, take the Vin # and mileage from your car, ask logical questions and point you toward the waiting lounge to wait on your Service Representative. There is coffee, various sweet and salty snacks and a television to make your wait pleasurable. My Service Rep., Bart Bartley, is thorough, responsive, knows his job well, communicates with the customer and takes away any anxiety you might have. I always look forward to seeing Bart and always leave Crown Acura, knowing that I was important to him and the dealership.