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Sales Department
With 14 automotive brands and 40 years servicing the Bay Area's automotive needs, we've learned that there's a Better Way to serve our customers. We start with our Ten Commitments:
1. We will use our best judgment.
2. We will follow the Golden Rule.
3. We will smile.
4. We do care.
5. We won't say no.
6. We will do the right thing.
7. We will share ideas & knowledge.
8. We will listen.
9. We will be a gracious host.
10. We will always demonstrate mutual respect.
This crystallizes our sincere desire to provide the finest service, care and attention you would expect and more. That's why we truly feel that Crown Acura is The Better Way to Buy.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Crown Acura's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Top Reviewed Employees
Latest Reviews
May 07, 2021
"Julian Bitar was of great help. Set up a loaner for the..."
- tcbJulian Bitar was of great help. Set up a loaner for the day and had my service completed hours before I anticipated. Ask for Julian, you won't be disappointed!
Read MoreEmployees Worked With
May 06, 2021
"Our service representative, Bart Bartley, is very..."
- TCOur service representative, Bart Bartley, is very knowledgeable, efficient and professional regarding our scheduled service and answered all our questions. We are very pleased with the work performed on our vehicle. We were also very pleased to receive our car back an hour before the estimated time.
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May 06, 2021
"From the minute you pull into the service area, you are..."
- WakeUpWorldFrom the minute you pull into the service area, you are greeted by friendly, efficient staff who get you checked in, take the Vin # and mileage from your car, ask logical questions and point you toward the waiting lounge to wait on your Service Representative. There is coffee, various sweet and salty snacks and a television to make your wait pleasurable. My Service Rep., Bart Bartley, is thorough, responsive, knows his job well, communicates with the customer and takes away any anxiety you might have. I always look forward to seeing Bart and always leave Crown Acura, knowing that I was important to him and the dealership.
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Dealership Inventory (192 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Complimentary Car Wash and Light Vacuum
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Instant Financing for those who qualify
- Magazines and Daily Newspapers
- Authorized Parts Store
- Vending Machines
- Workstations
