Bert Smith Subaru Volkswagen
St. Petersburg, FL
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223 Reviews of Bert Smith Subaru Volkswagen
This is my fourth Subaru. This dealership has been the best to work with. Their service department and employees are the best I have ever dealt with. Starr Shandy in the se This dealership has been the best to work with. Their service department and employees are the best I have ever dealt with. Starr Shandy in the service department office is an asset to this company. She always knows when my car needs routine service and advises me. Very professional. More
Staff was professional and accommodating. Quickly solved my problem and did a great job. The staff was knowledgeable and accommodating. Pricing was fair, and purchasing process was fast an Quickly solved my problem and did a great job. The staff was knowledgeable and accommodating. Pricing was fair, and purchasing process was fast and efficient. Follow- up experience with service dept was very favorable. I highly recommend this dealership. More
Extremely happy that I purchased my new Subaru CrossTrek from Bert Smith. Management and the sales staff were courteous and professional. I will recommend Bert Smith Subaru to all my family and friends. from Bert Smith. Management and the sales staff were courteous and professional. I will recommend Bert Smith Subaru to all my family and friends. More
Excellent sales experience. Tony Kritikos, who was my salesman was upfront on pricing and options. Finance Dept was equally as professional and did not pressure me into buying a Tony Kritikos, who was my salesman was upfront on pricing and options. Finance Dept was equally as professional and did not pressure me into buying added options i did not want. More
We bought our Subaru in Pennsylvania from a fantastic dealer. When we moved to Florida, it was such a relief to find Bert Smith Subaru close by. Thanks to all the staff Brandon, Starr, Zach and all the e dealer. When we moved to Florida, it was such a relief to find Bert Smith Subaru close by. Thanks to all the staff Brandon, Starr, Zach and all the excellent service techs! More
Dealership agreed to purchase my trade in for $3k and told me they would write me a letter indicating so on letterhead. That was about a month ago. Since that time the sales rep (Cameron) has ghosted me told me they would write me a letter indicating so on letterhead. That was about a month ago. Since that time the sales rep (Cameron) has ghosted me after numerous calls, texts and emails. I went in in person last week and spoke to management. They told me that they would get back to me when Cameron got back the following day. Nothing, they are avoiding me because they have changed their minds. The lack of professionalism is amazing. Be careful when you go there, they will not honor their agreement. I will not be back. Shame on them. More
Very pleased with the attention to details from the salesperson Tony Kritikos, as well as the patience shown by him as I pondered three different vehicles. I'm happy with my choice, and very happy wit salesperson Tony Kritikos, as well as the patience shown by him as I pondered three different vehicles. I'm happy with my choice, and very happy with Bert Smith Subaru (sorry, Volkswagen!). More
Brian, The auto service manager is amazingly AWESOME! !!! Great Job!! He is very professional, super courteous, and super friendly nice gentleman!!! I've met all of them and they are all GREAT!!! Thank !!! Great Job!! He is very professional, super courteous, and super friendly nice gentleman!!! I've met all of them and they are all GREAT!!! Thank you as always, Patricia Leonard More
My experience with Bert Smith was outstanding from end to end. Jennifer Huffner my sales associate was super. She was very knowledgeable and answered all my questions. Amira the Finance person made the lease end. Jennifer Huffner my sales associate was super. She was very knowledgeable and answered all my questions. Amira the Finance person made the lease arrangements as simple as possible. All in all Bert Smith was one of the best experiences I have ever had in buying a new car! More

