Bertera Chevrolet

Horrible experience of buying car from Bartera Chevrolet. Day 1 of driving, came to know car is vibrating. As it was an used car, got only 30 days of warranty, went couple of times to service center to get t Day 1 of driving, came to know car is vibrating. As it was an used car, got only 30 days of warranty, went couple of times to service center to get that fixed, problem didn't get solved. Now another problem with car, struts issue which needs to be replaced which is not a cheap part to be replaced. Just 1 month over from the day I bought, another issue in the front part today, it was hard to drive, tied the front with rope from highway and reached home. This is my worst experience of life. I would never ever recommend to buy any used car from Bartera Chevrolet. I am feeling like I bought a garbage from there which needs to be trashed in few days. More

David Greenlaw, our salesman, was awesome. He made valuable suggestions. He went out of his way to make our buying experiance at Bertera Chevrolet an exceptional one. So much so that we would recommen valuable suggestions. He went out of his way to make our buying experiance at Bertera Chevrolet an exceptional one. So much so that we would recommend him to our family and friends. It's salesmen like Dave that keep people coming back again and again to buy their vehicles at Bertera Chevrolet. More

At the end of January 2013, Bob Canning tried very hard to get me a newer car. But unfortunately my credit score and report had some problems, and no transactions transpired. Brian Hall is an excellent to get me a newer car. But unfortunately my credit score and report had some problems, and no transactions transpired. Brian Hall is an excellent salesman and was the one who was able to get me my 2009 Chevy Cobalt LT which is a wonderful car in 11/2010. Jay Freeman did call to explain about the circumstances of Bertera's position with the banks and an error/black mark on my credit report which was the reason Bertera was unable to help me. So I am satisfied with my '09 Cobalt and hopefully my credit report will improve in the future. Thank you! More

Dan Santos was very helpful in so many ways to help me find the right vehicle and best payments that were affordable to me. He was very knowledgeable, patient, friendly and understanding. He had a great s find the right vehicle and best payments that were affordable to me. He was very knowledgeable, patient, friendly and understanding. He had a great sense of humor which i find to be very helpful when making such a huge investment such as a vehicle. I would recommend him to anyone. Thanks Dan!!!!! More

My husband and I found Felix to be very friendly and very knowledgeable about the type of used car that we were looking for. He seemed to be very honest and was not pushy. He even stayed after hours on a F knowledgeable about the type of used car that we were looking for. He seemed to be very honest and was not pushy. He even stayed after hours on a Friday night to help us close the deal on our new car. He was great to work with! More

Our sales man Danny was a great help and got us the deal we where looking for. Over all experience with the sales department was great. Was not at all pleased with the service department they where very slo we where looking for. Over all experience with the sales department was great. Was not at all pleased with the service department they where very slow. More

I came in looking for a used car. I ended up leaving with a brand new 2013 malibu. Carl helped us work through everything and was very patient. We also worked with Vinny to get us financed, he was als with a brand new 2013 malibu. Carl helped us work through everything and was very patient. We also worked with Vinny to get us financed, he was also very helpful. Thank you Carl and Vinny!!! More

Marc was awesome. I went in planning on shopping around and Marc respected that. He provided helpful suggestions, valued my time and gave me great tips on how to go about my search. I have been back into t and Marc respected that. He provided helpful suggestions, valued my time and gave me great tips on how to go about my search. I have been back into the dealership a few times since then and everyone on the staff has been so nice. What a great place! More

Just wanted to leave a note of thanks to Paul and Dominic. They were both very Professional helpful and courteous. they helped us get out of a buyers remorse deal from another dealer.. won't say who Dominic. They were both very Professional helpful and courteous. they helped us get out of a buyers remorse deal from another dealer.. won't say who!! We got into a beautiful new car and have a great feeling of satisfaction and trust. due to their knowledge. If I had to recommend anyone to a dealership it would be to Bertera Chevrolet in Palmer. when we walked in the place was packed and the GM Bob asked us if we were all set and we said no, he set us up with Paul, and we couldn't have been happier. by taking us out of our car that we were upside down in, they put us in a lease to help us build our credit back up and get us out of the car we had.. wish we could have lowered the payment but at least we are done in 3.3 years instead of 5 in a car we didn't like.. Great big thanks to Paul Dominic and Bob. More