Bertera Chevrolet

Back in 2011 I went all around looking for a car that I needed to get around back and forth to work, new or used it didnt matter. No dealer would work with me as my credit wasn't srong enough. I finally re needed to get around back and forth to work, new or used it didnt matter. No dealer would work with me as my credit wasn't srong enough. I finally recieved a letter in the mail from Bertera stating that they were willing to work with m and get me a car. So I went to check it out and sure enough I was able to get a goof reliable car within a month. It was a great experience from beginging to end they worked round the clock and kept in touch with me through evey step of the process. The overall experience that I have had with this dealer weither it was sales or auto service dept eveyone was friendly and very informative. I will continue to work with them as a loyal customer. More

My experience with Bertera Chevrolet was a very plesant My experience with Bertera Chevrolet was a very plesant one. I have heard all the horror stories of big car "supermarkets" just trying to push cars My experience with Bertera Chevrolet was a very plesant one. I have heard all the horror stories of big car "supermarkets" just trying to push cars off the lot, and was always detered by that. Betera corrected that notion starting and ending with the salesman I had the pleasure of doing business with, Nick Costanza. Nick was honest, hard working, knowledgable and actually cared about what he was selling you. There were a few issues I was concerned with about financing, and working with the fine people at Bertera made it a comfortable and a breeze.I would absolutly recommend this dealership to anyone in search of a vehicle, ask for Nick and you won't be dissapointed. More

Beyond being helpful. Made our buying experience very comfortable We are new to this area and finding a dealer on first try was a plus. We would recommend this salesman at this location to everyone. Ke comfortable We are new to this area and finding a dealer on first try was a plus. We would recommend this salesman at this location to everyone. Keep up the good work. More

I am very happy with buying my new equinox at bertera. They offered the best price I could find , were willing to try n give me a fair price for a "well used" pick-up truck. Their financial team actually They offered the best price I could find , were willing to try n give me a fair price for a "well used" pick-up truck. Their financial team actually went above and beyond in getting me a better rate than I could!! This has been the best experience in buying a car for me. More

My experience with this dealership was fantastic. I knew what kind of car and price range that I was looking for when I came here. Paul exceeded my expectations and found a way to get me what I wanted, with what kind of car and price range that I was looking for when I came here. Paul exceeded my expectations and found a way to get me what I wanted, with more features and a lower monthly payment than I was asking for. There was no pressure at all to get a pricier model which is rare for a dealership. Paul was very professional, easy to talk to, and calming. I will recommend this dealership and him to anyone I know buying a car. More

Purchased My Vehicle over the weekend and have still not yet been able to take delivery of it i waited 5 and a half hours before purchase was complete and i think it would have been longer if i did not keep yet been able to take delivery of it i waited 5 and a half hours before purchase was complete and i think it would have been longer if i did not keep asking whats taking so long. dealer does not return calls on a timely basis i pretty much have to bug them everyday to find the current status of my car . what is the point of selling or listing a vehicle for sale if it has not had repairs made before the sale ! other than the price being good for the car i would not recommend this dealer to anybody not a happy customer and still don't have a vehicle i paid for ! not to mention i drove 63 miles to this place and back to my home and will have to do it again to pick up my vehicle More

This was my first time buying a car and Eric made it great. He made everything easy to understand and got me into the car very quickly. When it is time for a trade in I will definetly be back. great. He made everything easy to understand and got me into the car very quickly. When it is time for a trade in I will definetly be back. More

MY HUSBAND AND I HAD THE PLEASURE OF WORKING WITH TAMMY. SHE GOT US THE BEST DEAL ON OUR TRADE IN AND A GREAT DEAL ON THE CAR WE BOUGHT. IT WAS A LONG WAIT BUT SHE STAYED WITH US THE WHOLE TIME MADE US FEEL SHE GOT US THE BEST DEAL ON OUR TRADE IN AND A GREAT DEAL ON THE CAR WE BOUGHT. IT WAS A LONG WAIT BUT SHE STAYED WITH US THE WHOLE TIME MADE US FEEL COMFORTABLE AND AT THE END OF OUR VISIT IT FELT LIKE WE MADE A NEW FRIEND. SHE HAS CALLED US AND CHECKED ON US AND IS JUST A GREAT PERSON AND I WOULD RECOMMEND BERTERAS TO ANYONE I KNOW JUST BECAUSE OF HER. I LOVE MY NEW VEHICLE!! More

We had been looking for a car for three weeks at many dealerships some good some not so good. We finally decided we wanted a toyota camry and after three weeks we knew what everybody had and how much the dealerships some good some not so good. We finally decided we wanted a toyota camry and after three weeks we knew what everybody had and how much they were selling them for. We looked online and found two at Bertera Chev. We went the next night to look and met Tammy. She realized what we wanted, didn't try to change our minds, put us in the car,she was so nice and genuine, she knew the car inside and out,and answered all our questions. The price was so much better than any other dealer and they gave us a good rate on our loan. Overall a very nice experience. More

Seemed to take an awful long time, but the customer service, friendliness, etc. was superb!! The reason we ended up at Bertera Chevrolet in Palmer, MA was because they gave us an absolute great deal on service, friendliness, etc. was superb!! The reason we ended up at Bertera Chevrolet in Palmer, MA was because they gave us an absolute great deal on our two trade-ins. Would highly recommend this dealership to anyone looking for a fair price and a great customer service experience. More