Bertera Chevrolet

I went to Bertera due to the wide variety of vehicles I went to Bertera due to the wide variety of vehicles they have on their lot and having dealt with them in the past. The first visit wasn't that pl I went to Bertera due to the wide variety of vehicles they have on their lot and having dealt with them in the past. The first visit wasn't that pleasant and wanted to give them another chance. Upon walking in the door the internet sales person had Nicholas take care of my husband and I. Nicholas was very friendly and out going. He had us look at a couple of vehicles before looking at the one we went there to inquire about. We ended up buying that vehicle. We had two minor issues with it and both were addressed that day upon returning to the dealership. Hopefully there won't be any other issues or problems with the vehicle and if there are, they get handled the same way. I would recommend Bertera and espically Nicholas Constanza to assist you with the purchasing of a vehicle. More

I purchased my 2010 Nissan Altima earlier this month, and absolutely love it! My saleswoman Tammy was AWESOME, and made things go smoothly. I went in to look at the car, test drove it and ended up going hom absolutely love it! My saleswoman Tammy was AWESOME, and made things go smoothly. I went in to look at the car, test drove it and ended up going home with it the same night! I would definitely recommend Tammy as a saleswoman she answered all of my questions and helped me have a great car buying experience :) More

great people to deal with had a couple of small issues with the 2008 silverado that i purchased but jay took care of them great experience and will return for my next purchase thanks,barry with the 2008 silverado that i purchased but jay took care of them great experience and will return for my next purchase thanks,barry More

I really liked the sales service, Eric my salesman really took alot of time explaining the features of the diffrent cars I test drove and did not feel bothered by any questions I asked or the lengh of time i took alot of time explaining the features of the diffrent cars I test drove and did not feel bothered by any questions I asked or the lengh of time it took. Finance also was extreamly easy to do business with, I hate filling out paperwork and answering questions and they made it easy with very little that I had to do. I also liked the website and the prices got me in. More

I never thought I would set foot on a Chevy lot but they had what I was looking for I purchased a 2002 Roush mustang everyone was helpfull my salesman was Paul f who really knew about mustangs I wana say th had what I was looking for I purchased a 2002 Roush mustang everyone was helpfull my salesman was Paul f who really knew about mustangs I wana say thanks to everyone who worked with me ... Thanks again Gary w smith More

I drove over a hundred miles to come for the deals that I saw online for Bertera Chevy! Their inventory is huge and all of the cars are super clean. I was looking for a car similar to my previous Pontiac G6 saw online for Bertera Chevy! Their inventory is huge and all of the cars are super clean. I was looking for a car similar to my previous Pontiac G6 GT and wound up being convinced to purchase a year old Chevy Malibu. To say the car is amazing would be an understatement. I worked with Nick Costanza and he was an amazing salesman and overall just a great dude! He wasn't the annoying cliche sales rep who is just trying to sell you anything just to make a sale. He was very practical, honest and down to earth. I have already recommended this place to all of my friends/family and will continue to do so! Take care guys and thanks again! Chris Benson Coventry, Rhode Island More

Overall, my experience with this dealer was disappointing. I came in looking for a Trailblazer SS. Since Bertera had the only one within a 2 hour drive, I decided to come in and test drive it. disappointing. I came in looking for a Trailblazer SS. Since Bertera had the only one within a 2 hour drive, I decided to come in and test drive it. My initial experience was good. RJ was helpful during the test drive and willing to deal with me when it came to the price. I purchased the SUV that night at a fair price. I wasn't a bargain, but fair to both parties. I walked away that night satisfied with my purchase. I was very disappointed when it came to delivery of the SUV. We had arranged for several issues to be fixed on the SUV before delivery. Initially, they said it would take a week. However, they ended up taking two weeks. I was very flexible and told them to take their time since I wanted all the issues to be fixed right. They fixed most of the things I had asked for (dent in the door and broken rear 'bow-tie') except two: 1. The passenger door window had loose/uneven molding between the glass and door. There was almost a half an inch gap between the molding and glass. Properly installed, the molding should touch the glass. The problem is, at high speed, the window leaks air. When I came back two weeks later for delivery, I couldn't believe that all they did was glue back the molding! It still leaked air, and contained the half an inch gap between the molding and window. I was expecting them to remove the molding and fix whatever it was causing the gap, not just put some crazy-glue on it! I could have done that at home! 2. Second, they delivered the SUV without cleaning tar off the rims or buffing out the scratches on the hood and back bumper. We had agreed during purchase (in writing) that they would fix these issues. They didn't even try to addresses these. At pick-up I decided these issues were not worth waiting another couple of weeks, so I took the SUV and forgot about it. One other part of the delivery I was unimpressed with was that they they didn't even wash the outside of the SUV or clean the inside! There were gum wrappers on the floor! Poor attention to detail. The real disappointment came a few weeks later, when RJ called me to see if I was happy with the SUV. I told him I noticed the spare tire tools were all missing (jack, wrench, etc.), and I would like for them to be replaced. He said he'd ask his manager and get back to me. He never called me back after a week, so I called him and left a message. Again, he ignored it. After calling every couple of days for a couple of weeks to follow up and leaving a message, I gave up. He was ignoring me. Once again, I cut my losses and forgot about it. Twice, RJ made me a promise, and twice I was disappointed. I would not return to this dealership. They are fair in pricing, but once they get your money, they forget the details. Who knows what troubles Bertera would have given me if I had any mechanical problems! I don't trust their integrity. More