Bertera Chevrolet

Brian worked hard to find me a vehicle that had all the features I was looking for. No hassle buy process and courteous service were key to my decision process. Brian took the time to answer all of my qu features I was looking for. No hassle buy process and courteous service were key to my decision process. Brian took the time to answer all of my questions, review key components of the vehicle I purchased and ensured my ultimate satisfaction. Dan, in financing, took the time to ensure I understood all my options and how to keep my payments in a range I was comfortable with. This buying experience has been my best, to date. I will continue to buy from Bertera Chevy! More

Back in 2005, we purchased my Dodge Intrepid from Bertera in Palmer. About a year ago we started going to the service department with the Intrepid and a small Chevy pickup, and were very impressed with the in Palmer. About a year ago we started going to the service department with the Intrepid and a small Chevy pickup, and were very impressed with the quality of the work. Early in October we were in an accident and my dodge was totaled. no one was hurt except I had lost my favorite mode of transportation. We looked online for a truck as our needs had changed from chauffering children around back in 05, to hauling motorcycles and wood. We found a couple of trucks at the Palmer location so we made arrangements to take them out for a test drive. The salesperson was great. I have never met a friendlier person. He helped expidite the financing. He explained the Tires for Life protram. He went over all of the repairs that needed to be done on the truck. Matt was 100% forthcoming with all information. It took a few days for the repairs to be complete but it was well worth it. I would absolutely recommend Bertera and Matt to my friends. More

My experience with Bertera was very good. I was looking for an Acura TL and my cousin told me lets take a ride out to Palmer. So we did and as soon as we got there there it was a Pearl White TL and I knew for an Acura TL and my cousin told me lets take a ride out to Palmer. So we did and as soon as we got there there it was a Pearl White TL and I knew right there that I needed that car and I told myself that I would have it. After a week or so the Acura was mine!!!! And I have a thing with car salesman as do a bunch of people because you feel like your being ripped off and all they want is to sale you a car and get commission but AJ was very helpful. It took a few days after the purchase for me to actually get the car but it was worth it.The only bad thing was that the price went up and I was put into another program but hopefully at the end of the day it was worth it. I keep up with my service and haven't had an issue yet. If I have any issues AJ is always helpful and guides me to the right situation. I would recommend this dealer to everyone. More

Went to test drive a car, loved it and took it home the same day! The whole staff at Bertera was very friendly and attentive. I actually had my 5-year old daughter with me for the entire time. She was same day! The whole staff at Bertera was very friendly and attentive. I actually had my 5-year old daughter with me for the entire time. She was a bit antsy, but Marc was great! He gave us free reign of the TV and the remote control, so she could watch her shows while we conducted business!! She also loved the mints that Marc gave her! I received the car in mint condition that afternoon and I love it! I will definitely have it serviced there as well. More

My experience with Bertera was excellent. Brian Hall was my salesperson, he was very knowledgable and friendly. He answered all my questions, showed me the features for the car that I was interested in and my salesperson, he was very knowledgable and friendly. He answered all my questions, showed me the features for the car that I was interested in and did an excellent job of explaining all of the features when I picked the car up. Thank you. More

My ratings were not all 5's because there was a long period of wait time to gather paper work. The fact that the business was flowing with customers is undrstandable but, I think they could of been a li period of wait time to gather paper work. The fact that the business was flowing with customers is undrstandable but, I think they could of been a little more profficient with the documents. Nick was an awesome help! I just went in to get information on a car because i was tired of looking in the wrong places, AND I ACTUALLY LEFT THE DEALERSHIP WITH A VEHICLE!!(I guess thats what sales men do).. but hey it worked for me... :o). ThANX NICK!!! More

The sales person took care of us right away, we knew what we wanted, what we wanted for a payment and immediate delivery. AJ made it all happen just the way we wanted. The wait was not long and the finance we wanted, what we wanted for a payment and immediate delivery. AJ made it all happen just the way we wanted. The wait was not long and the finance office took us from there and away with our new car we went. AJ answered every question we had about the car and was more than kind. We were concerned about buying a used car and the very nice finance person set us at ease. We also purchased a warranty which is what we wanted also. It was a pleasure buying a vehicle from Bertera of Palmer. More

We recently purchased a used 2011 Impala. We found everyone at Bertera to be very friendly. The financing and transfer of vehicles was handled entirely by the employees. Not only did it enable us to everyone at Bertera to be very friendly. The financing and transfer of vehicles was handled entirely by the employees. Not only did it enable us to have our car much sooner than we expected but it also saved us from running to the bank, insurance company and registry. Paul introduced us to the service department which we thought was a nice touch. He was very professional and a pleasure to do business with. More

basically it was a good experience, but I didn't like that they took my car keys and didn't give them back until I bought the car. Nick was great he took me for a test drive which as soon as I drove the that they took my car keys and didn't give them back until I bought the car. Nick was great he took me for a test drive which as soon as I drove the car I knew I was going to buy it if the price was right. I did my homework I looked for several months I knew a good deal from a bad deal and I was firm in my offer and I knew it was a fair offer for both sides,and in the end your people realized this and everbody was happy. More

A J and all of the staff were friendly and knowledgeable with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. More