
Bertera Chevrolet
Palmer, MA
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Trevor was very friendly and easy to talk to about what i was looking for and what he sold to me which was a 2006 Ford Taurus that i have only driven for a day but i already know that i love it The car looks was looking for and what he sold to me which was a 2006 Ford Taurus that i have only driven for a day but i already know that i love it The car looks brand new and only has almost 49000 miles and it drives very smooth. The other thing i liked about Trevor was that he worked hard to try and get me approved for a loan and although it took a some time to get it done because i had no credit in my name it all worked out in the end. I would definitely recommend this place to family members and friends and hope to deal with Trevor in years to come. More
Overall good experience with everyone at Bertera. Will be contacting Bertera for our next vehicle purchase. Would recommend Bertera to family and friend's looking to purchase a new or used vehicle. Trevor an contacting Bertera for our next vehicle purchase. Would recommend Bertera to family and friend's looking to purchase a new or used vehicle. Trevor and A.J were very helpful answering all of our question's, and staying past closing to make sure everything was in order so we could purchase the vehicle. Thank you Trevor and A.J. for a wonderful experience! I love my new trailblazer! More
Trevor was very friendly, knew exactly what I was looking for, followed up with everything and gave me a good price. Trevor went above and beyond what most salesmen would do to make sure I was happy. m for, followed up with everything and gave me a good price. Trevor went above and beyond what most salesmen would do to make sure I was happy. my husband and I have purchased all of our vehicles through Bertera because of how great the sales department is and the great prices they offer. This experience only ensures that our next vehicle will be with them as well. Thank You, Melissa & Eric Rozzen More
Purchased a used 2007 Chevy Colorado 4wd lt3 Crew Cab. Dealth With Trevor. Upon pickup of vehicle, noticed that it needed a blower fan resistor. Had replaced on the spot. Took vehicle home. I mov Dealth With Trevor. Upon pickup of vehicle, noticed that it needed a blower fan resistor. Had replaced on the spot. Took vehicle home. I moved to florida, on the drive down I noticed that the same problem happened. Called trevor immediately to get this under Bertera warranty and sure enough they were willing to fix it, even out of state. Contacted a chevy dealership down here, Bertera cut the check to have the work performed. I love my truck, would purchase from bertera, specifically trevor again. More
Trevor did a good job getting this deal completed during a difficult time in my life. He was both curtious and delivered my car on time. So far I am happy with my vehicle and I would recommend Trevor as a a difficult time in my life. He was both curtious and delivered my car on time. So far I am happy with my vehicle and I would recommend Trevor as a salesmen you should ask for. Hope this helps More
We we're treated well and made to feel at home from the start.This is the first time I've felt good about being in a dealers showroom.I like the person my wife and I dealt with.AJ I would have marked "g start.This is the first time I've felt good about being in a dealers showroom.I like the person my wife and I dealt with.AJ I would have marked "great" on all questions if the brake lights we're working when we came to pick up the car,it had just been inspected. But even so it was taken care of asap and AJ did a great job helping us.The Hyundai dealer fixed it next day under warranty.Brake light switch. Trevor was also very helpful when AJ wasn't available. More
Trevor was knowledgeable and helpful throughout the entire process. Trevor was very attentive to my questions and my requests. I went into the dealership with no intention of buying a car but was given entire process. Trevor was very attentive to my questions and my requests. I went into the dealership with no intention of buying a car but was given an offer I could not refuse on a car that was beyond my expectations. More
I've been looking around for a new car for a few months. The car I was driving is still running fine so I was in no big hurry. I saw a 2009 Chevy Cobalt online at Bertera and decided to go down and look at The car I was driving is still running fine so I was in no big hurry. I saw a 2009 Chevy Cobalt online at Bertera and decided to go down and look at it. I really liked the car and after speaking with the sales rep. Trevor Smart, I decided to purchase the vehicle. Trevor made sure I knew exactly what I was buying (explained everything from the air bags to the sound system and even showed me the kbb value of the car online) and that I was happy with it. The people who wrote the negative reviews on this site are either overly critical or slightly delusional. If you want a low payment for a vehicle, it's a good idea to do your research first. A sales rep can't magically improve your credit so you can drive a Hummer for less than $300 a month. Be realistic and do the math yourself. It's not their fault that you "need" to drive a car that's out of your price range. I'm a young female (the exact person whom you think would be "taken advantage" of during a car deal) and I never once felt uncomfortable or pressured into buying anything. My husband was displeased with the service at Bertera prior to this as well (due to an experience years ago). After dealing with the sales and finance staff this time, he has changed his mind. I left with a nice, quality car and my two year old left with a cookie. Good experience for all of us! If any of my friends or family are looking for new vehicles in the future, I will definitely recommend Bertera! More
I STARTED MY SEARCH ON THE COMPUTER AND ENDED WITH A QUICK RESPOSE FROM BERTERA CHEVROLET IN PALMER. WE SAT WITH MATT AND HE DETERMINED WHAT I SHOULD BE LOOKING AT IN A USED 4X4 VEHICLE. AFTER LOOKING QUICK RESPOSE FROM BERTERA CHEVROLET IN PALMER. WE SAT WITH MATT AND HE DETERMINED WHAT I SHOULD BE LOOKING AT IN A USED 4X4 VEHICLE. AFTER LOOKING AT THREE VEHICLES THE THIRD WAS A GEM. WE CHOSE A GMC ENVOY WITH A DENALI PACKAGE AND LOW MILES. A CLEAN AND WELL MAINTAINED VEHICLE DOCUMENTED WITH A CARFAX WHICH MEANT ALOT TO ME. WE CAME TO AN AGREEMENT ON PRICE AND I WAS COMPLETELY SATISIFIED. THEIR SERVICE WILL YET TO BE PROVEN BUT MATT WAS PROFESSIONAL IN EVERY ASPECT. THANK YOU MUCH STANLEY More
Started with an online search and Bob (internet sales) responded to our inquiry. Went later that evening to test drive the car and was directed to Brian Hall who took us out for a test drive. Personally responded to our inquiry. Went later that evening to test drive the car and was directed to Brian Hall who took us out for a test drive. Personally, I am a Toyota person but my boyfriend is a GM kind of guy. I was very impressed with how the car test drove. Brian was very friendly and very patient with us during the drive and setting up a sales agreement. Brian took a lot of ribbing and was a very good sport about it all. My friend was pretty upset and nervous abouting getting into a car loan again during these trying financial time. Brian and Bob worked well with the loan service people and my friend was able to purchase a quality car at a price/payment that was not only affordable to him but that left him feeling like he didn't get raked over the coals! He believes that it is probably the first experience he has had at his old age...lol..that left him feeling good about his decision, the car and the sales person that helped make it possible. Brian Hall for President?...... well...... jury is still out on that! Great Experience overall. We'd be happy to recommend or buy again....if they had Toyota's that is....Kathy MacGray on behalf of Glen Levitre..... He was very happy! We certainly would recommend the dealership and especially Brian/Bob to any friend, relative or stranger who would care to listen to the positive experience we had. More