Bertera Chevrolet

When I went to Bertera Chevy in palmer I got the car I've wanted for years at a good price with low monthly payments. All the employees were friendly and answered all my questions. I will go back to this de wanted for years at a good price with low monthly payments. All the employees were friendly and answered all my questions. I will go back to this dealership in the future when I'm in the market for a new car. More

I think everybody did a great job! Brian was a great salesman, not pushy at all. Got a good deal on a really nice car! Very satisfied! All the employees working were all very nice, directing you to th salesman, not pushy at all. Got a good deal on a really nice car! Very satisfied! All the employees working were all very nice, directing you to the right spot. Everyone had a great sense of humor. You can tell the dealership has a good system in place. Everyone really works together. More

friendliness of people who we worked with and being able to take the car over night hoping future transactions will be as nice. waiting to receive touch up paint that we requested from them , matt has bee to take the car over night hoping future transactions will be as nice. waiting to receive touch up paint that we requested from them , matt has been working on this. over all a great experience. More

Friendly greeting by Jason Ayik who immediately introduced us to Frank and showed us the model we were looking for. After being shown all the features on the showroom model we made an offer which introduced us to Frank and showed us the model we were looking for. After being shown all the features on the showroom model we made an offer which was accepted. This dealership handled all of our financing concerns and we were very happy with our experience there. We would highly recommend them to anyone who was considering a vehicle, new or used. More

I was very surprised with the excellent quality of service and personal attention that I recieved at Bertera Chevrolet, even though I was purchasing a pre owned European Sport Sedan. I called the dea service and personal attention that I recieved at Bertera Chevrolet, even though I was purchasing a pre owned European Sport Sedan. I called the dealership from overseas and was able to place a deposit on a vehicle on the spot, holding it for me for longer than any dealer would prefer, this is when I knew that the customer service of this dealership was better than average. When I arrived to pick up the car, the salesperson that took the deposit was on his off day but the sales staff did not miss a beat and answered all my questions with unmatched professionalism and honesty and I purchased the vehicle the same day. I test drove the car and completed a purchase and sales agreement the same day, every person I encountered from the Salesman to the Finance Manager was a friendly professional at all times. The next day the car was delivered 90 miles to my hometown with the courtesy that one would expect when purchasing a Bentley. Steve Gonzalves, the internet sales specialist that took the deposit on the vehicle, and Mike Teixeira, the Sales Consultant that handled all the paperwork and test drive made my experience at Bertera Chevrolet among the best that I have ever had at any Domestic or Foreign Dealership. I would recommend Bertera Chevrolet to anyone, whether they would like to purchase a new or pre owned Chevy, or if they want a pre owned Audi S4 in near-flawless condition (as I did). I did all of this while I was on R&R Leave from Iraq, and I can say that Bertera also honors the Veterans of this country. Jeff Staff Sergeant, US Army (Active) More

They were by far the best and easiest car dealer to work with. They listen to my needs and my issues and were able to get me into a new car at a good price and a good loan when other dealers just couldn't b with. They listen to my needs and my issues and were able to get me into a new car at a good price and a good loan when other dealers just couldn't be bothered. I would highly suggest anyone to go there for a new or use car. More

My experience at Bertera was a positive one. We purchased a new pick-up truck from Brian Hall and were very satisfied.He knows his product and it was not a pressure filled sale.We took our time and did not a new pick-up truck from Brian Hall and were very satisfied.He knows his product and it was not a pressure filled sale.We took our time and did not feel rushed. I would recommend this dealership. We have purchased cars in the past and it was a tension filled proccess, but not here.In going over the paperwork Brian answered all questions clearly and honestly.Everyone was very helpful. More

well heres my review from real person whos been screwed over more times then I cant count..its long but worth reading..enjoy.. I was trying to get a 2006 nissan murano, I had gone to over 10 used car de over more times then I cant count..its long but worth reading..enjoy.. I was trying to get a 2006 nissan murano, I had gone to over 10 used car dealerships all denying me a car loan. My credit is not the best but it is not the worst. I contact robert canning online and filled out a credit app. He called back saying he got me approved for a conditional loan, which I was surprised but scheduled a visit. Bertera is almost 2 hours from my home. When I got there the dealership is located on a large hill with many vehicles. The office was very comfortable with couches and big screen tv's. Everytime I visit the dealership there is a wait because of the high volume of customers, which is not a bad thing...but they definitely make it comfortable for you. After the wait rob introduced me you a car sales man jorden, who had just joined bertera. Jorden had me fill out a credit app with my name and address already filled out. Which is when I started to think things were strange because I thought I had already filled this out online and thought my credit had already been approved. But since I made the long drive I just went through it. He asked how much money I could put down, I only could do $500 that day. He asked for my payment...which is when I got very nervous about giving money to someone who hadn't gotten me approved yet. But I ended up giving him my card and sending him on his way. After waiting about an hour jorden said why dont we send you home and give you a call when we hear something back from a promising bank. I got nervous again saying im not leaving without my $500. Can you tell I dont trust car dealerships? After talking with Carl who worked in the financing he assured me that I could get my money back if everything fell through. So I left. The next day I called Carl and he said I was all set. I responded well what am I all set with..he explained that he got me approved for a loan but didnt have the details in front of him at that time. so I asked if he could call me back when he had them in front of him. So I waited until the next morning, never got a call so i contacted jorden to ask him what was going on. Jorden explained that he would need my insurance info. I didnt have it on me but told him to google geico (by the way geico is awful) info and give me a call back when he had some details. Once again no one called so I called later that evening kind of upset becuase no one was calling me back. I asked what was going on and jorden said that im all set with everything but he couldn't give me the loan info over the phone because of the privacy act. So i went down the next day...when I got there Carl showed me the loan info with a fair interest rate and payments. I was very excited but was looking for someone to come out of the closet and say april fools! lol The next day jorden delivered the car and we registered it in my name! woo hoo. So let me tell you I was so prepared to get screwed over because that is what im used to when it comes to car dealerships. Bertera seemed a little sketchy at first but they are just more relaxed in these situations. The 3 I delt with rob, carl and jorden where all very helpful and nice. None of them had that awful salesmen mentality giving you those cheesy one liners!! lol. After going to so many dealerships (dedham auto mall, bournes auto center, richards motors, toyota of nashua just to name a few)none of them worked as hard to get me a loan. Toyota for one pushed me around for over a month trying to get me a loan where Bertera got me one in less then 24 hours. oh, and the car of course.. 2006 nissan murano s pearl with 45,000 miles was $16,877, less than the booked price runs awesome and looks immaculate! I also was able to purchase a 3 year or 36,000 mile warranty on top of the 60 day warranty bertera offers. So I hope this helps anyone deciding on where to go for there next car. Bertera is awesome, little weird but the end outcome is what I wanted. could be happier :-) More

I found the car I was looking for on their web site and called to make sure they still had the car. I explained I lived in New Hampshire and that I did not want to play games. They were excellent to deal w called to make sure they still had the car. I explained I lived in New Hampshire and that I did not want to play games. They were excellent to deal with and followed up with all details of the deal. I got the money I was looking to get for my trade and I paid a fair price for the car I purchased. They even delivered my new car to me in NH to save me the drive. I would recommend this dealer to my friends and family and will probably buy my next car from them. Jay and Frank were both great to deal with. More