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Bertera Nissan

Auburn, MA

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rated
1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

August 25, 2021

Would not even think about going anywhere else. This is my second vechicle with Bertera and I am just as happy with this one as I was with the first one. More

by FSTRATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Shaw, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Aug 31, 2021 -

Bertera Nissan responded

We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

August 25, 2021

Service rep was very nice, patient and courteous, and she went to Great lengths to ensure my car issue was resolved as quickly as possible. Additionally, she explained clearly to me the process for repair i More

by abdulhammond
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan, (The Shuttle Guy) Larry Kaplan
Aug 31, 2021 -

Bertera Nissan responded

Hi Abdulhammond, we are very happy to have provided you with such a positive experience, If you ever need anything else from us, please feel free to give Amir a call or stop by. Have an awesome day!

August 25, 2021

I have leased two Rogues from Bertera. The process to lease the vehicles and then get them registered and put on the road was a miserable experience. I never heard from the manager about any complaints. More

by Gam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
Aug 31, 2021 -

Bertera Nissan responded

Gam, thank you for your kind review about the service department staff ; we are happy to pass along your comments to the team here at Bertera Nissan. But about the sales department, we always strive to provide top quality service to every guest, please reach out to our manger Amir at 508-832-9611 EX 10200 to discuss about your last experience. Thank you

August 25, 2021

Great team of employees in the service department, shout out to John, took great care of my vehicle needs 95k check up. Dennis manages a great group of employees More

by JKIRBY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Metcalf, John Upham, Caitlin Violette
Aug 31, 2021 -

Bertera Nissan responded

Jkirby28, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

August 24, 2021

Quick professional service was provided by Bertera Nissan for my 2018 Nissan Sentra SV. Expectations were met by the professional staff in the service department More

by JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Aug 31, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us!

August 23, 2021

Came in for a simple oil change and the routine check said everything was good. I almost had a heart attack accelerating onto the highway due to this unknown noise. Immediately I pull back into Nissan an More

by elyshacautela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Upham
August 22, 2021

Fantastic service! Everyone was friendly and fixed my car fast. Also everyone was very professional and demonstrated that they wanted to fix the car right the first time. More

by FABRIZIORODRIGUEZ61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Shaw, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Aug 25, 2021 -

Bertera Nissan responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 20, 2021

Experience was great, Parts were ordered, I am expecting remaining work will be done on time and efficiently. Ali was very helpful. Thank you all More

by AHMED_ANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez, Brianna Metcalf, Amir Abnoos, Alexandria Callahan
Aug 25, 2021 -

Bertera Nissan responded

We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2021

You guys did an amazing job on my car. Very helpful and nice. I appreciate that. Would definitely use them again. Thank you so much. More

by Nataki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Shaw, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Aug 25, 2021 -

Bertera Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 20, 2021

I've been dealing with this dealership for quite a few years, my 4th lease car. Salesman have all been very nice, not pushy which I like. Service is always great for whatever my needs are. I would recomme More

by JUDYSMALL1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Aug 25, 2021 -

Bertera Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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