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Bertera Nissan

Auburn, MA

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1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

August 20, 2021

Bought certified pre-owned. Car only had one set of keys, salesman assured me he would get another pair. Since then I've not been able to get him to respond and I'm told I'll have to pay for a second More

by WASTORY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kylle Higgins, John Shaw
August 19, 2021

Caitlin was super helpful and gave updates through my entire visit. She was able to help get me in to get my tire fixed right when I got it. Best service i have received here before! More

by ALYSSAUGOLINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin
Aug 25, 2021 -

Bertera Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

August 19, 2021

I drove in with a tire issue. John was polite and professional. The issue was resolved and I was on my way in 45 minutes. I highly recommend Bertera Nissan in Auburn. More

by DAN223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham
Aug 25, 2021 -

Bertera Nissan responded

We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

August 19, 2021

Very courteous and professional.Willing to listen to the Very courteous and professional. Willing to listen to the customer. One negative is exiting the dealership and trying to reverse direction on route More

by SDPORCARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Shaw
Aug 25, 2021 -

Bertera Nissan responded

Hi Sdporcaro, thank you so much for your positive comments about Bertera Nissan, Inc.!

August 18, 2021

Very friendly and accommodating staff. Fun environment! Great experience for our first leased vehicle and our kids were not bored the 3 days we spent at the dealership which was a huge plus. More

by COREY.LATOUR41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylle Higgins, Rich Salmon, Amir Abnoos
Aug 25, 2021 -

Bertera Nissan responded

Corey.latour41, Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 18, 2021

My salesperson, Dwayne, found the perfect car for me based on what I was looking for. I considered leasing, but with my wish list of options, the price was just too high. Dwayne found a car that was More

by franrv1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Spence, John Upham
Aug 25, 2021 -

Bertera Nissan responded

Franrv1, reviews like this give us motivation and help us ensure we provide high-quality care.

August 15, 2021

Had to do a Saturday because to schedule service was 1 month out. But serive was good as usual. Thats all I got to say More

by chrisnelson27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan, Caitlin Violette
Aug 25, 2021 -

Bertera Nissan responded

Chrisnelson27, thank you for your kind words and this wonderful review!

August 15, 2021

Opened on time,checked me in quickly,and was on my way in 1 hour,a great experience ,I would recommend this place to anybody More

by kaczynski8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Aug 25, 2021 -

Bertera Nissan responded

Kaczynski8, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

August 14, 2021

John Shaw was very helpful. I appreciated his timely assistance and communication. Because of John, I will consider going to Bertera Nissan in the future. Thank you to him and his team for quickly addre More

by TRMAHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Aug 25, 2021 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

Shay was fabulous the place was clean and showroom is very pleasant. I would recommend Nissan to everyone. Detailing was good too. Thank you all More

by mnpmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Sadosky, Rich Salmon
Aug 25, 2021 -

Bertera Nissan responded

Mnpmc, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

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