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Bertera Nissan

Auburn, MA

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1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

January 24, 2023

Hans was fantastic. It was a pleasant buying experience. I would refer family and friends. More

by smstje175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
Jan 26, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2023

It was a pleasure working with Mick, he was cordial, accommodating and knowledgable.I had a great experience over all. More

by micheem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Jan 26, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2023

My only complaint would be they spent too much time on the finances and not enough time making sure I got the right vehicle More

by SAD229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen, Amir Abnoos
Jan 26, 2023 -

Bertera Nissan responded

Sad229, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

Great service and excellent customer service . Car was ready on time. Would go back again . More

by MCLEANSHERIANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 24, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

They did a great job and even sent a video. Very impressed!! Would definitely go there again. Thank u More

by mikilyn239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rybacki
Jan 24, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 02, 2023 -

mikilyn239 responded

Nick Rybacki took great care of me. Got me right in. Easy to work with

January 18, 2023

As always, Caitlin was a pleasure to work with. Ed always so patient with me and explains things in a way that I understand (not being a car guru). She always looks out for me and ensures we’re doi More

by JEN K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Jan 20, 2023 -

Bertera Nissan responded

Jen K, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2023

The sales person very friendly, but the financial people not very honest to me, they not consult my bank, and saying they did, the rate on my bank is much better. More

by ALCIONESS66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mik
Jan 19, 2023 -

Bertera Nissan responded

Alcioness66, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

January 18, 2023

I had a great experience and would recommend bertera nissan to everyone the entire staff was amazing More

by Mike.mich42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Jan 20, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2023

Hans was knowledgeable, professional and friendly. Super easy and pleasant experience. We love the new car!! Thank you! More

by Rachelw
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen, Amir Abnoos
Jan 19, 2023 -

Bertera Nissan responded

Rachelw, we are glad we could help! We look forward to your next visit! Take care!

January 17, 2023

Excellent dealership to deal with. Hans my salesman took great care of me. All and all it was a great experience More

by ORBMAEKIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen, Amir Abnoos
Jan 19, 2023 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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